Maintaining Your Printer, Troubleshooting | Kodak 2100 manual

KODAK ESP Office 2100 Series All-in-One Printer
Sending a fax	72
Using the phonebook to send a fax	72
Using Quick Dial to send a fax	73
Using the numeric keypad to send a fax	73
Using the Redial button to send a fax	73
Receiving a fax	73
Receiving a fax automatically	73
Receiving a fax manually	74
Printing fax reports	74
Fax settings report	74
Fax confirmation page	75
Fax activity log	75
Canceling a fax	75
8 Maintaining Your Printer
General care and cleaning	76
Cleaning the scanner glass and document backing	77
Replacing ink cartridges	79
Updating the software and printer firmware	82
Updating manually if your printer is connected to a computer with WINDOWS OS	82
Updating manually if your printer is connected to a computer with MAC OS	83
Monitoring and adjusting printer performance	84
Checking ink levels	84
Resetting factory defaults	84
Replacing the printhead	85
9 Troubleshooting
Basic troubleshooting	89
Getting help on the Web	91
Status lights	92
Power light	92
Wi-Fi connectivity LED	92

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Kodak 2100 manual Maintaining Your Printer, Troubleshooting

Contents

Extended User Guide Kodak ESP Office 2100 SeriesPage Table of contents Faxing CopyingScanning Maintaining Your Printer Troubleshooting Product and Safety Specifications Components Printer Overview Control panel Feature Home Center Software Ordering supplies Configuring printer settings Online Printer Management Tool Accessing the Online Printer Management Tool Connecting to a non-WPS wireless router Connecting to a wireless networkNetworking Your Printer Before you connect Networking Your Printer Connecting to a WPS wireless router With Push Button Configuration Push Button Configuration Entering a PIN Dynamic Dhcp Manual Static Setting up an IP address Changing the printer name Viewing the network configurationPrinting the network configuration Select Yes, my printer is listed, then click Next Connecting to another Kodak All-in-One PrinterSelect No, my printer is not listed, then click Next If your printer is connected to a computer with Windows OS Changing from USB to a wireless connectionOn a computer with MAC OS Select Apple System Preferences If your printer is connected to a computer with MAC OS Paper sizes Handling PaperPaper types Loading paper Envelope sizes Loading plain paper Loading photo paper Loading envelopes Loading originals Using the scanner glass Using the Automatic Document Feeder ADF Printing two-sided documents PrintingPrinting documents Printing two-sided documents from a computer with MAC OS Printing forms Printing pictures Finding pictures on a memory card or USB-connected device Viewing pictures on a memory card or USB-connected device Memory Stick Printing from a memory card or USB-connected device Using default settings to print a picture Settings Description Changing the settings and printing pictures Find Photos Printing panoramic pictures Printing tagged pictures Printing from a wireless device Transferring pictures to a computer with Windows OS Transferring pictures to a computerTransferring pictures to a computer with MAC OS Press Start Black or Start Color Adjusting the settings and copying a document Using the default settings to copy a documentCopying Loading originals for copying Original so that the copy fits on Darkening or lightening a copy Changing the number of copies of a documentEnlarging or reducing a document Adjusting the settings and copying a photograph Using the default settings to copy a photographCopy Photo Option Settings Description Copying a photograph Photo Paper Quality Automatic Darkening or lightening a copy of a photograph Changing the number of copies of a photographEnlarging or reducing a photograph Before you begin scanning Scanning Setting Options Scanning Adding a profile and address book for Scan To Email Scanning Adding a profile for Scan To Network Folder Scanning Type a Profile Name and a Folder Path Loading originals for scanning Scanning multiple pictures simultaneously Scanning from the computer Scanning from the control panel Control panel, Scan Option Settings Description Printer control panel, Scanning from the Online Printer Management Tool Faxing Connecting the printer for faxingBefore you begin faxing Selecting the country/region Or Cable telephone Other end into the wall phone jackPhone jack Faxing If you share the line with an answering machine or telephone Determining whether your phone line is dedicated or shared Entering fax sender information If you have an answering service Fax Option Settings Description Setting fax options Select Yes to disable call waiting, then Black or Start Color Start Black or Start Color Using symbols in phonebook entries Setting the answer mode auto answer or manualSymbol Description Response by fax Working with the phonebook Editing a phonebook entry Adding a new phonebook entryPress Phonebook Deleting a phonebook entry Loading originals Preparing a fax for transmissionPrinting a fax cover Sending a fax Changing resolution and brightnessUsing the phonebook to send a fax Using the numeric keypad to send a fax Using Quick Dial to send a faxUsing the Redial button to send a fax Receiving a fax Receiving a fax manually Fax settings reportPrinting fax reports Fax confirmation Canceling a faxFax activity log Press to select Print Fax Conf. Maintaining Your Printer General care and cleaning Cleaning the scanner glass and document backing Maintaining Your Printer Replacing ink cartridges Maintaining Your Printer Kodak ESP Office 2100 Series All-in-One Printer To update the firmware To update the softwareUpdating the software and printer firmware Select Start All Programs Kodak Kodak AiO Printer Tools Click Check for Printer Firmware Updates Click Check for Software Updates Checking ink levels Monitoring and adjusting printer performanceResetting factory defaults Replacing the printhead Maintaining Your Printer Remove the plastic protective cap Maintaining Your Printer Problem Possible Solutions TroubleshootingBasic troubleshooting Troubleshooting Getting help on the Web For more troubleshooting information Wi-Fi connectivity LED Power lightPower light What it means Status lights Features and Specifications Product and Safety SpecificationsPhoto printing features Print performance Scanning features Copy document featuresCopy photo features Paper input tray Faxing features and specificationsAutomatic Document Feeder ADF for originals Ink cartridges Software support Physical specificationsWarranty Computer with Windows OS Minimum System requirementsComputer with MAC OS Computer Minimum Paper sizes supported Paper types supported Photos 4 x 6 in. / 10 x 15 cm 4 x 7 in. / 10 x 18 cm Safety information Ink cartridge safety LCD screen safetyRegulatory compliance FCC statement European compliance statement Canadian statementsGerman compliance statement Industry Canada IC Radiation Exposure Statement Reach Article 33 declarations Power supply information Warranty InformationLimited Warranty Energy Star Qualified Your Rights Limited Warranty CoverageLimitations Outside the United States and Canada Declaration of Conformity Index Ink cartridges, replacing, 79-81 ink levels Printhead, location, 9 printing Reminder list, printing, 33 replacing Electronics Industry Alliance, 76 Energy Star program