Power supply

Power is not being supplied to the printer.

Check

Possible remedy

Is the printer turned ON?

Check to make sure that the power switch on the back

 

of the printer is in the ON [

 

] position.

 

 

 

 

Is the AC adapter properly

Turn the printer OFF. Make sure that the power cable

plugged into the printer and

is securely connected and then turn the printer back

the electrical outlet?

ON.

Is the voltage correct?

Use only the AC adapter that came with this printer.

 

 

 

 

Printing

The printer doesn't print, or it stops printing.

Check

Possible remedy

Is the interface cable

Make sure that the interface cable is plugged securely.

connected securely?

 

 

 

Is the printer in the Ready

Make sure that the Ready lamp is lit. If it is flashing,

mode?

press it to enter the Ready mode.

 

 

Is paper jammed?

Make sure that there is no paper or other media

 

jammed inside of the printer. See page 46 for an

 

explanation on clearing paper jams.

 

 

Is the software you are

Check the installation settings in your software and re-

using properly installed

install it if necessary.

for your printer?

 

 

 

Is the proper media being

Special A4 media must be either manually fed or

used?

rework your data for A4 size.

 

 

The printed image has vertical lines.

 

 

Check

Possible remedy

Is the thermal head dirty?

Clean the inside of the printer. See page 41 for an

 

explanation of the proper way to clean the inside of

 

your printer.

 

 

The overall print is light.

 

 

 

Check

Possible remedy

Is the media surface too

Use only the recommended media with this printer.

rough?

See Chapter 3 for an explanation of the proper media

 

to use.

 

 

52

Page 61
Image 61
Star Micronics 800C user manual Printed image has vertical lines, Overall print is light Check Possible remedy

800C specifications

Star Micronics 800C is a state-of-the-art thermal printer designed to meet the high demands of retail, hospitality, and various other industries. This compact and efficient device excels in providing quick, high-quality printing solutions, offering a range of features that enhance its functionality and user experience.

One of the standout features of the Star Micronics 800C is its remarkable printing speed. Capable of delivering up to 250 mm per second, it ensures that receipts and labels are printed swiftly, significantly reducing customer wait times. This efficiency is crucial in fast-paced environments where time is of the essence.

The printer supports a variety of interfaces, including USB, Serial, and Ethernet, making it easy to integrate into existing systems. It also offers Bluetooth and Wi-Fi connectivity options, allowing for wireless printing. This flexibility means businesses can seamlessly connect the printer to various devices, enhancing operational efficiency.

In terms of print quality, the 800C utilizes high-resolution thermal printing technology, ensuring that text and graphics are sharp and clear. This is particularly important in retail settings where legibility can affect customer satisfaction and regulatory compliance. The printer supports multiple languages and character sets, making it suitable for international businesses.

Another noteworthy characteristic of the Star Micronics 800C is its compact design. Measuring just a small footprint, it can easily fit into limited counter space without sacrificing functionality. Additionally, the printer features an easy-to-load paper compartment, simplifying the process of changing rolls. This user-friendly design minimizes downtime and enhances productivity.

Durability is yet another key aspect of the 800C's design. Built to withstand the rigors of heavy use, it is constructed with high-quality materials that ensure longevity. The printer also has an energy-saving mode, which helps reduce power consumption, making it an environmentally friendly choice.

Moreover, the Star Micronics 800C is equipped with advanced firmware that allows for easy updates and enhancements. This means that businesses can benefit from the latest technological advancements without needing to purchase new hardware.

In conclusion, the Star Micronics 800C thermal printer combines speed, versatility, and robustness, making it an ideal solution for businesses that require efficient and high-quality printing. Its range of features, including connectivity options and energy-saving technologies, position it as a reliable choice for any retail or hospitality environment.