Star Micronics 800C user manual Customer service information, Customer response

Models: 800C

1 76
Download 76 pages 16.22 Kb
Page 76
Image 76

Customer service information

In the event that you are experiencing some technical difficulty with your Star printer, please refer to Chapter 7 Maintenance & troubleshooting. That chapter provides you with easy methods to diagnose and resolve problems which you may encounter.

For further technical support, you should first contact your Authorized Star Dealer. If you require additional support, Star Micronics offers a wide variety of technical support services. Please use the phone numbers listed below based on the country which your Star printer was purchased.

Star Micronics Technical Hotline:

 

 

North America:

1-908-572-3300

Australia:

61-2-748-4300

Hong Kong:

852-795-2335

New Zealand:

64-9-570-1470

Star Micronics FaxBack (Document Retrieval) System:

 

Requires access to a facsimile machine or board with receive capability

 

North America:

1-908-572-4004

 

 

Star Micronics Bulletin Board Service:

 

 

Requires a computer modem

 

 

 

North America:

1-908-572-5010

 

 

United Kingdom:

44-494-461395

 

 

France:

33-1-305807

 

 

Germany:

49-69-780929

 

 

Netherlands:

31-73-424485

 

 

Australia and New Zealand:

61-2-748-2960

 

 

Customer response

Star Micronics Co., Ltd., invites your suggestions and comments on your printer and this Users Manual. Please address your correspondence to Attn: Product Manager

Worldwide Headquarters

536 Nanatsushinya

Shimizu, Shizuoka Japan 424

North and South America Markets

STAR MICRONICS AMERICA, INC.

70-D Ethel Road West

Piscataway, NJ 08854

Australian Market

STAR MICRONICS PTY. LTD.

Unit A/107-115 Asquith Street

Silverwater, NSW 2141, Australia

Asian Market

STAR MICRONICS ASIA LTD.

18/F Tower 2, Enterprise Square

9 Sheung Yuet Road, Kowloon Bay,

HONG KONG

U.K. Market

STAR MICRONICS UK., LTD.

Star House

Peregrine Business Park

Gomm Road, High Wycombe

Bucks. HP13 7DL, U.K.

New Zealand Market

STAR MICRONICS (N.Z.) LTD.

64 Lunn Ave, Mount Wellington

P.O. Box 6255 Wellesley St.

Auckland, New Zealand

European Market

STAR MICRONICS DEUTSCHLAND GMBH

Westerbachstraße 59

D-60489 Frankfurt, F.R. of Germany

67

Page 76
Image 76
Star Micronics 800C user manual Customer service information, Customer response

800C specifications

Star Micronics 800C is a state-of-the-art thermal printer designed to meet the high demands of retail, hospitality, and various other industries. This compact and efficient device excels in providing quick, high-quality printing solutions, offering a range of features that enhance its functionality and user experience.

One of the standout features of the Star Micronics 800C is its remarkable printing speed. Capable of delivering up to 250 mm per second, it ensures that receipts and labels are printed swiftly, significantly reducing customer wait times. This efficiency is crucial in fast-paced environments where time is of the essence.

The printer supports a variety of interfaces, including USB, Serial, and Ethernet, making it easy to integrate into existing systems. It also offers Bluetooth and Wi-Fi connectivity options, allowing for wireless printing. This flexibility means businesses can seamlessly connect the printer to various devices, enhancing operational efficiency.

In terms of print quality, the 800C utilizes high-resolution thermal printing technology, ensuring that text and graphics are sharp and clear. This is particularly important in retail settings where legibility can affect customer satisfaction and regulatory compliance. The printer supports multiple languages and character sets, making it suitable for international businesses.

Another noteworthy characteristic of the Star Micronics 800C is its compact design. Measuring just a small footprint, it can easily fit into limited counter space without sacrificing functionality. Additionally, the printer features an easy-to-load paper compartment, simplifying the process of changing rolls. This user-friendly design minimizes downtime and enhances productivity.

Durability is yet another key aspect of the 800C's design. Built to withstand the rigors of heavy use, it is constructed with high-quality materials that ensure longevity. The printer also has an energy-saving mode, which helps reduce power consumption, making it an environmentally friendly choice.

Moreover, the Star Micronics 800C is equipped with advanced firmware that allows for easy updates and enhancements. This means that businesses can benefit from the latest technological advancements without needing to purchase new hardware.

In conclusion, the Star Micronics 800C thermal printer combines speed, versatility, and robustness, making it an ideal solution for businesses that require efficient and high-quality printing. Its range of features, including connectivity options and energy-saving technologies, position it as a reliable choice for any retail or hospitality environment.