State Industries CCVIT PR6 50 HOT Water, Vent Pipe TOO HOT, Yellow Flame, Condensation, Sooting

TROUBLE SHOOTING (Continued)

PROBLEM	CAUSE	SOLUTION
	1) Blower will not run.
	A) “ON/OFF” control switch turned off.	Turn switch to the “ON” position.
	B) Blower unplugged.	Plug blower back into 115 Vac. outlet.
	C) No power at outlet.	Repair service to outlet.
	D) Thermostat defective.	Replace thermostat.
	E) Control harness defective.	Replace control harness.
	F) High limit control circuit open.	Replace thermostat.
NOTENOUGH	G) Blower motor defective.	Replace Blower Assembly.
HOT WATER	Thermostat problems.
	A) Thermostat set too low.	Turn temperature control higher.
	B) Thermostat or ECO defective.	Replace thermostat.
	Others
	A) Heater undersized.	Reduce hot water use.
	B) Low gas pressure.	Contact dealer.
	C) Incoming water is unusually cold.	Allow more time for heater to reheat.
	D) Leaking hot water pipes or fixtures.	Have plumber check and repair leaks.
	A) Defective air flow restrictor.	Take unit out of service immediately, call a
		State Water Heaters service representative.
	B) Not enough dilution air to mix with	Proper dilution air must be provided for
VENT PIPE TOO HOT	flue gases.	combustion and dilution of flue temp.
(ABOVE 170°F)		Refer to “INSTALLATION” section.
	C) Dilution air too hot for mixing with	Supply air is too hot. Check for heat sources
	flue gases.	around and/or blockage of dilution air intake.
	D) Wrong burner orifice.	Install correct orifice.
	A) Dirt in burner ports	Turn off heater and gas, clean burner head.
	B) Combustion air path restricted.	Check dilution air intake, exhaust venting, and
YELLOW FLAME		air openings in bottom base pan for
		obstructions or blockage.
	C) Not enough dilution air for proper	Check dilution air intake for obstructions
	combustion.	or blockage.
	A) Water on the floor under heater.	See “CONDENSATION” section.
CONDENSATION	B) Water dripping from blower assembly.	Provide drip “TEE” to catch condensation,
		see figure 1.
	Improperly sealed, hot or cold supply	Tighten threaded connections.
	connections, relief valve, drain valve
WATER LEAKS	or thermostat threads.
	Leakage from other appliances or water	Inspect other appliances near water heater.
	water lines.
	Condensation of flue products.	Refer to “CONDENSATION” section.
	Thermal expansion in closed water	Install thermal expansion tank (DO NOT plug
LEAKING T&P	system.	T&P valve).
	Improperly seated valve.	Check relief valve for proper operation
		(DO NOT plug T&P valve).
HOT WATER ODORS	High sulfate or mineral content in	Drain and flush heater thoroughly then refill.
(Refer to CATHODIC	water supply.
PROTECTION	Bacteria in water supply.	Chlorinate water supply.
WATER TOO HOT	Thermostat set too high.	Refer to HIGH TEMPERATURE REGULATION.
WATER HEATER SOUNDS	Condensation dripping on burner.	Refer to CONDENSATION above.
SIZZLING-RUMBLING	Sediment at bottom of heater tank.	Clean sediment from tank. Refer to DRAINING
		instruction in Maintenance section of manual.
SOOTING	Improper combustion.	Refer to AIR REQUIREMENTS on page 4.
HEATER LIGHTS	Outlet polarity is reversed.	Test polarity and correct.
BUT GOES OUT
IN 4-5 SECONDS

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