State Industries SBD85500PE operational checklist, Complaint, Cause, Remedy, User, Service Agent

operational checklist

COMPLAINT	CAUSE	REMEDY
		USER	SERVICE AGENT
	Thermostat set too low.	Set thermostat dial to a higher
		temperature
*Water not hot enough	Upper and/or lower temperature		Check continuity and resistance (Ohms)
		Call service agent	of upper and lower temperature probes.
	probe out of calibration.
			Replace probes if out of specification.
	Thermostat set too low.	Set thermostat dial to a higher
		temperature
	Upper and/or lower temperature		Check continuity and resistance (Ohms)
		Call service agent	of upper and lower temperature probes.
*Insufficient hot water	probe out of calibration.
			Replace probes if out of specification.
*See WATER TEMPERATURE
	Main manual gas shutoff valve	Open main manual gas shutoff
CONTROL WARNING (on page
	partially closed.	valve to fullest extent.
12).
	Heater too small for demand.	Space usage to give heater time
		to restore water temperature.
	Heater recovery is slower.	Call service agent	Check gas input. If incorrect, adjust gas
			pressure or replace burner orifices.
Water temperature too hot.	Thermostat set too high.	Set thermostat to a lower setting.
Heater makes sounds: sizzling.	Condensation on outside of
	tank, normal.
	Sediment accumulation on	Drain a quantity of water through
Rumbling.		drain valve. If rumbling persists,	Delime heater.
	bottom of tank.
		call a service agent.
Ticking or metallic sounds.	Expansion and contraction -
	normal.
	Air chambers in piping have	Drain piping system and refill.
Pounding.		Heater must be off while this is
	become waterlogged.
		being done.
	Too much primary air.	Call service agent.
Combustion noises.	Overfired heater; Incorrect
	burners or orifice for type of gas	Call service agent.	Check and correct as necessary.
	used.
	Drain valve not closed tightly.	If drain valve cannot be closed
		tightly, replace.
	Possible condensation if tank	Increase tank temperature
		setting (have service agent add
	is undersized or stored water is
Water leaks.		a mixing valve if setting will be
	below 110 degrees.
		above 120 degrees).
	If leakage source cannot be	Shut off gas supply to heater	Repair or in case of suspected tank
	corrected or identified, call	and close cold water inlet valve	leakage, be certain to confirm before
	service agent.	to heater.	replacing heater.
		Shut off gas supply to heater	Check for sooted flue passage.
	Heater is over fired		Check for obstructed vent line.
		and call a service agent.
Gas odors.			Check backdraft or lack of draft
	Possible gas leaks.	Shut off gas supply to heater
		and call gas company at once

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