Internet Service Node (ISN) 2.0

Release Notes

 

 

 

 

 

Identifier

Severity

Headline

Release -note Enclosure

 

 

 

 

CSCma23943

3

30 ms packetization doesn’t

Symptom: With ISN Voice Browser,

 

 

work for Call Transfer with ISN

packetization is 20ms even if gateways are

 

 

VB

configured for 30ms. Conditions: Using ISN

 

 

 

Comprehensive or queue and transfer

 

 

 

deployment models with ingress and egress

 

 

 

gateway both configured for 30 ms, the

 

 

 

packetization used during IVR treatment and

 

 

 

for IP Transfer is 20ms. Workaround: None

 

 

 

 

CSCma24354

3

Reporting for IVR time is not

Peripheral Service reports cannot be generated

 

 

available (ServiceID isn’t

for ISN calls, which means that reporting is not

 

 

configured)

available for the time spent in the IVR. The ISN

 

 

 

Application server sets the Service ID to -1 (not

 

 

 

used); it should put a configurable value in the

 

 

 

field so the user may set different values for

 

 

 

different Application Servers and get reports

 

 

 

that distinguish between them.

 

 

 

 

CSCma04922

4

Sometimes getting null.wav file

After the Voice Browser and Application Server

 

 

on first call after AS restart

start up, the first call occasionally fails to play

 

 

 

the first prompt in the application. The Voice

 

 

 

Browser logs an error that it is unable to

 

 

 

retrieve the null.wav media file, and an error is

 

 

 

returned to the ICM application.

 

 

 

 

CSCma05340

4

Component Selection dialog

During installation of an Application Server, the

 

 

screen shows incorrect

user will see an erroneous number for disk

 

 

diskspace required

space required. The user is protected by

 

 

 

underlying software that compares the actual

 

 

 

disk space required to the available disk space

 

 

 

and alerts the user.

 

 

 

 

CSCma05595

4

If transfer fails, ISN hangs up;

Without router requery enabled on the ICM,

 

 

should play error

when an attempted IP transfer fails, the ISN

 

 

 

simply disconnects the caller; it should playing

 

 

 

the critical error media before disconnecting.

 

 

 

The workaround (and better solution all around)

 

 

 

is to use router requery so the script

 

 

 

determines the proper action when a transfer

 

 

 

fails.

 

 

 

 

CSCma05858

4

Very rarely, AS receives

On rare occasions, a delay is experienced by

 

 

corrupted http messages; VB

the caller because the HTTP message is

 

 

retry works

corrupted between the Voice Browser and the

 

 

 

AppServer. The AppServer logs the error since

 

 

 

it is unable to respond; the Voice Browser

 

 

 

times out and retries the message, which

 

 

 

succeeds. In lab conditions, the problem has

 

 

 

been seen approximately once every 60000

 

 

 

requests.

 

 

 

 

 

Page 12

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Status Acoustics 2 manual Internet Service Node ISN Release Notes

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