17

SECTION 4TROUBLESHOOTING

4.1 LIGHT INDICATORS

The freezer has two lights that will alert the user if a problem occurs: an ADD MIX light and a Diagnostic Light.

The ADD MIX light will flash to alert the operator to a low mix condition. It does so by monitoring the mix level in the

hopper. When the ADD MIX light is flashing, refill hopper immediately.

The Diagnostic Light will flash if an error occurs. Refer to the chart below for details.

4.2 TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE REMEDY
Freezer doe s not
run.
1. Power to freezer is off.
2. Blown fuse or tripped ci rc uit.
3. Freeze-up (auger will not turn).
4. High pressure cut -out t ri pped.
5. Front door not in plac e.
1. Supply power to freezer.
2. Replace or reset.
3. Turn CLEAN-OFF-ON switch t o OFF (middle)
position for 15 minutes , then restart.
4. Wait unt i l aut om at i c reset for freezer to start.
5. Assem bl e front door in plac e.
Freezer will not
shut off.
1. Drive belt failure.
2. Consistenc y temperature sett ing is too
firm.
3. Refrigeration problem.
1. Replace drive belt.
2. Turn Consistency A djustment knob c ounter-
clockwise.
3. Check system. (Call distributor for service)
Product is too firm. 1. Consistenc y temperature sett ing is too
firm. 1. Turn Consistency A djustment knob c ounter-
clockwise.
Indication On One Blink Two Blinks Three Blinks
Conditions Defrost Mode
Torque is not
met after 20
minutes
(22 minutes for
shake)
Drive current is not sensed Freezer left in c lean
mode for over 20
minutes
Self
Correc tion N/A N/A
The freezer attempts to s ense drive
current with a 3 sec ond pre-s t ir. If current
is sensed, t he freezer will return to normal
operation. If current is not s ensed, the
freezer will wait 7 minutes and try to
sense current wit h anot her 3 second pre-
stir. After the third attempt, the
compress or will run on tim ers .
N/A
Operati on
Every 7 minutes
the auger will
run for 90
seconds.
Time rs Timer s Off
Correc tive
Action N/A Cont act Service
Technician Contact S ervice Technic i an
Turn CLEAN-OFF-ON
switch to OFF
(middle) position t hen
turn the switch to ON.