Product does

1. No mix in hopper.

1. Fill hopper with mix.

not dispense.

2. Mix inlet regulator tube is

2.

Unplug, using small sanitized brush.

 

 

plugged.

 

 

 

3.

Special mix inlet regulator needed

3.

Order special mix inlet regulator.

 

 

for mix being used.

 

 

 

4. Capacity of freezer is being

4. Slow up on the draw rate.

 

 

exceeded.

 

 

 

5.

Drive motor overload tripped.

5.

Reset. (If condition continues, call

 

 

 

 

distributor for service.)

 

6.

Drive belt failure.

6.

Replace drive belt.

 

7.

Freeze-up. (Auger will not turn.)

7.

Turn OFF-ON switch to OFF for 15 min.,

 

 

 

 

then restart.

 

 

 

Drive belt

1. Worn drive belt.

1. Replace drive belt.

slipping or

2. Freeze-up (Auger will not turn).

2.

Turn OFF-ON switch to OFF for 15 min.,

squealing.

 

 

 

then restart.

 

 

 

Low overrun.

1. Auger is assembled wrong.

1. Remove mix, clean, sanitize, and freeze

 

2.

Mix inlet regulator missing.

 

down with fresh mix.

 

2.

Replace mix inlet regulator.

 

3.

Mix inlet regulator O-ring

3.

Replace mix inlet regulator O-ring.

 

 

missing.

 

 

 

4. Mix inlet regulator air tube

4. Clean with sanitized brush.

 

 

blocked.

 

Fill freezer with fresh product.

 

5.

Product breakdown.

5.

 

 

 

Front door leaks

1. Front door knobs are loose.

1. Tighten knobs.

 

2.

Spigot parts are not lubricated.

2.

See paragraph 3.11

 

3.

Chipped or worn spigot O-rings.

3.

Replace O-rings.

 

4. O-rings or spigot installed

4. Remove spigot and check O-ring.

 

 

wrong.

 

 

 

5.

Inner spigot hole in front door

5.

Replace front door.

 

 

nicked or scratched.

 

 

 

 

 

Hopper will not

1. Consistency control on board

1. (Call distributor for service.)

maintain mix

 

needs to be adjusted.

 

 

temperature

2. Consistency control failure.

2.

Replace. (Call distributor for service.)

below 45°F (7°C)

3. EPR valve needs adjustment.

3.

Adjust EPR valve.

 

4. Refrigeration problem.

4. Check system. (Call distributor for

 

 

 

 

service.)

 

 

 

 

 

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