MR0012J 9710 System Assurance Guide xi
This guide contains information about planning, ordering, installing, and
follow-up activities required during StorageTek TimberWolf 9710 Library
Storage Module sales, delivery, and installation.
The audience for this guide includes StorageTek marketing representatives,
solutions delivery systems specialists (SDSSs), ssolutions delivery installation
consultants (SDICs), solutions delivery engineers (SDEs), independent
consultants, service representatives, and customers involved with installation
planning.
■How to Use This Guide
This guide provides a series of worksheets and checklists that, when completed
properly, ensure that no aspect of the installation process has been overlooked.
This promotes error-free installation and customer satisfaction. Use only those
checklists that are applicable to your system. However, certain worksheets
(noted below) must be completed for the product to be shipped. Refer to
Chapter 4 for more information.
Note: If the following worksheets are not completed and sent to Orders
Administration, the product will not be shipped.
• Library Configuration Worksheet
• Site Survey
• Product Checklist
■How This Guide is Organized
This guide contains the following information:
Chapter 1 “The System Assurance Process” provides detailed information
useful for understanding the System Assurance process.
Chapter 2 “Key Personnel” provides a worksheet for recording names and
phone numbers of the key personnel on the system assurance
teams.
Chapter 3 “Product Overview” provides an overview of the LSM, drive
configurations, and interfaces
Chapter 4 “Ordering the Equipment” contains worksheets to complete
when ordering the 9710 Library