User’s Manual - 18
Troubleshooting
Check List
Before calling for service, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer.
Symptom |
| Check List |
| Solutions | ||
No images on the | Is the power cord connected | Check the power cord connection and | ||||
screen. I cannot turn | properly? |
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on the monitor. |
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Can | you | see | "No | (Connected using the | ||
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| Connection, Check Signal | Check the signal cable connection. | ||||
| Cable" on the screen? |
| (Connected using the DVI cable) | |||
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| If you still see an (error) message on the | |
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| screen when the monitor is connected | |
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| properly, check to see if the monitor status | |
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| is set to analog. Press Source button to | |
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| have the monitor | |
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| signal source. | |
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| Can you see "Video mode | You can see this message when the signal | ||||
| not supported" on the | from the video card exceeds the maximum | ||||
| screen? |
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| resolution and frequency that the monitor | |
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| can properly handle. | |
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| Adjust the maximum resolution and | |
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| frequency that the monitor can properly | |
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| handle. | |
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| There is no image on the | The monitor is in PowerSaver mode. | ||||
| screen. Is the power indicator |
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| on the monitor blinking at 1 | Press a key on the keyboard to activate the | ||||
| second intervals? |
| monitor and restore the image on the | |||
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| screen. | |
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| If there is still no image, press the 'Source' | |
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| button. Then press any key on the keyboard | |
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| again to activate the monitor and restore | |
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| the image on the screen. | |
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| Connected | using the | DVI | You may get a blank screen if you boot the | ||
| cable? |
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| system before you connect the DVI cable, | |
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| or disconnect and then reconnect the DVI | |
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| cable while the system is running as certain | |
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| types of graphic cards do not send out | |
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| video signals. Connect the DVI cable and | |
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| then reboot the system. | |
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Copyright(c) 2004, Sun Microsystems, Inc. All rights reserved.
