Sunbeam EM5800 Trouble Shooting guide continued, Coffee is too cold, Uneven cup filling, Crema

Models: EM5800

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Trouble Shooting guide (continued)

Espresso does not have any

Not enough coffee in filter.

See "Guide to the perfect espresso"

Crema.

 

pg17.

 

 

 

Handle comes off during group.

Coffee tamped too hard.

Tamp the coffee grounds lighter.

 

 

 

 

Coffee grind is too fine.

Change to a coarser grind of coffee.

 

 

 

 

Filter handle is not attached correctly,

Ensure the handle is firmly positioned

 

or has not been tightened sufficiently.

onto the group head.

 

 

See "Guide to the perfect espresso"

 

 

pg17.

 

 

 

 

Top edge of filter is not free of coffee

Clean around the edge of the filter and

 

granules.

wipe the group head clean of coffee.

 

 

 

 

The group head is dirty.

Wipe group head with a damp cloth.

 

 

 

 

The group head is defective.

Contact a Sunbeam Service Centre.

 

 

 

 

Group head rubber seal is warn or

Contact a Sunbeam Service Centre.

 

damaged.

 

 

 

 

 

 

 

Coffee is too cold.

Cups, filter and filter hand are cold.

Pre-heat cups, filters, handle and

 

 

filter. See "Guide to the perfect

 

 

espresso" pg 17.

 

 

 

 

 

 

 

If making a cappuccino or latte

Ensure that milk is heated properly

 

the milk may not be heated enough.

during texturing, but be sure not to boil

 

 

the milk. See "Guide to milk texturing"

 

 

pg 19.

 

 

 

 

 

 

No steam from the steam nozzle.

Steam nozzle is blocked.

See "Care & Cleaning" pg24.

 

 

 

Not enough froth when frothing

Milk is not fresh.

Ensure the milk is fresh.

 

 

 

 

Milk temperature is too warm.

Ensure that the milk is well refrigerated

 

 

before use.

 

 

 

 

 

 

 

Jug.

For best texturing results use a stainless

 

 

steel jug and if possible refrigerate or

 

 

run the jug under cold water before use.

 

 

 

 

Steam nozzle is blocked.

See "Care & Cleaning" pg24.

 

 

 

 

Milk has been boiled.

Start again with fresh, chilled milk.

 

 

 

Uneven cup filling.

Uneven tamping or obsruction in the

Ensure coffee is tamped evenly

 

pouring spouts.

and check that there is nothing

 

 

obstructing the pouring spouts.

 

 

 

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Sunbeam EM5800 manual Trouble Shooting guide continued, Coffee is too cold, Uneven cup filling, Crema