Troubleshooting
Consult the troubleshooting guide below if you are experiencing any problems with the unit. A minor adjustment may eliminate the problem.
No Power | Press and hold the power button |
| Esnure the power cord is not damaged |
| Ensure the power plug is connected firmly |
| to a working outlet. |
Cannot read WMA music: | This unit only supports WMA with bith |
| rate: 32Kbps - 192kbps |
Cannot read card. | 1. Please copy the content of your card to |
| your PC, then format your card. Repaste |
| the photos/music/movies onto your card, |
| and then reinsert the card into your DPF. |
| 2. Ensure the card is not damaged. |
| 3. Ensure the card is correctly and firmly |
| connected to the DPF. |
| 4. Ensure the card has content (photos, |
| music, or movies). If there is no content |
| on the card, the screen will display "Files |
| can't be found" |
Remote control not working | 1. Ensure the batteries are inserted |
| 2. Ensure the batteries' protective plastic |
| tab is pulled out. |
Chapter 5 I Customer Management 42 DPF
