Food in the refrigerator compartment freezing…Check if
∙The thermostat knob is set too cold.
∙The food is touching the refrigerant power at the back wall.
Food in the refrigerator compartment is not cold…Check if
∙The air vents are blocked, which prevents the movement of cold air.
∙The door(s) are opened too frequently or not closed properly.
∙A large amount of food has just been added.
∙The thermostat is set too low.
Melted frost leaks inside the compartment inside or onto floor…Check if
∙The drain sprout is blocked.
∙Evaporator pan is in place.
The refrigerator seems to make unusual noise…Check if
∙The refrigerator is leveled on the floor.
∙The body of the refrigerator is touching the wall.
∙The drip tray is placed properly.
There is interior moisture build-up…Check if
∙The air vents are blocked in the refrigerator.
∙The door is opened frequently.
∙The room is humid.
∙The food is not packaged properly.
∙The control is not set correctly to the surrounding conditions.
The doors will not close completely…Check if
∙Food packages are blocking the door.
∙The shelves are out of position
∙The gaskets are dirty.
∙The refrigerator is leveled.
REQUESTING ASSISTANCE OR SERVICE
If the problem is not due to one of the items listed in Troubleshooting, Contact Sunpentown customer service at 800.330.0388.
9