Solution: Go to | Error messages | |
choose your phone model, then | ||
Possible cause: There is no SIM card | ||
choose Product information – Getting | ||
in the phone or you may have inserted | ||
started. The guide Synchronizing the | ||
it incorrectly. | ||
phone with a computer contains | ||
| ||
installation instructions and a | Solution: Insert a SIM card | |
troubleshooting guide, that may | ||
assist you in solving the problem. | Possible cause: The SIM card | |
Master reset | ||
connectors need cleaning. | ||
The changes that you have made | Solution: Remove the SIM card and | |
to settings and the content that you | ||
clean it. Also check that the card is not | ||
have added or edited, will be deleted. | ||
damaged so that you cannot connect | ||
If you select Reset Settings, the | ||
it to the phone connectors. In that case, | ||
changes that you have made to settings | contact your service provider to ask | |
will be deleted. | for a new SIM card. | |
If you select Reset All, in addition to | ||
your changes to settings, all contacts, | ||
Possible cause: The phone is set to | ||
messages, personal data, and content | ||
only work with certain SIM cards. | ||
that you have downloaded, received | ||
| ||
or edited will also be deleted. | Solution: Verify whether you are using | |
To reset the phone | the correct operator SIM card for your | |
phone. | ||
|
| } the General tab } Master Reset. |
| |
2 | } Reset Settings or } Reset All. | Possible cause: You have entered |
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3 | When instructions appear } Continue. | your PIN or PIN2 incorrectly. |
|
| If you select Reset All, content such as | Solution: Enter the correct PIN or PIN2 | |
| melodies and pictures that you have | } Yes % 80 SIM Card Lock. |
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| downloaded, received or edited is also |
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| deleted. |
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| Troubleshooting | 85 |
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