Help Desk / Support Details

Swann Technical Support

FCC WARNING STATEMENT This device complies

with Part 15 of FCC Rules. Operation is subject to the following two conditions:

(1)This device may not

cause harmful interference and (2) this device must accept any interference received, including interference that may cause undesired operation

All Countries E-mail: tech@swann.com.au

Telephone Helpdesk

UNITED STATES toll free

1-800-627-2799

1-877-274-3695

(Su, 2pm-10pm US PT)

(M-Th, 6am-10pm US PT)

(F 6am-2pm US PT)

USA Exchange & Repairs

562-777-2551

(M-F, 9am-5pm US PT) AUSTRALIA toll free 1300 138 324

(M 9am-5pm AUS ET) (Tu-F 1am-5pm AUS ET) (Sa 1am-9am AUS ET) New Zealand toll free 0800 479 266 International

+61 3 8412 4610

WARNING: IMPORTANT NOTICE ABOUT CORRECT USE OF POWER ADAPTER

The correct orientation for the enclosed power adapter is in a vertical or floor mount position.

L’orientation correcte pour L’adapteur secteur fourni est dans une position verticale ou plancher- monte.

La orientacion correcta para el adaptador electrico incluido es en posicion vertical o instalado en el suelo.

See http://www.worldtimeserver.com for information on different time zones

and the time in Melbourne Australia compare to your local time.

Warranty Information

Swann warrants this product against defects in workmanship and material for a period of one

(1)year from it’s original purchase date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The repair or replacement will be warranted for either ninety days or the remainder of the original one year warranty period, whichever is longer. The end user is responsible for all freight charges incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to any country other than the country of origin. The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferrable to any third party.

Unauthorised end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void.

www.swannsecurity.com

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Swann SW245-SMD manual Help Desk / Support Details, Warranty Information, Telephone Helpdesk