Troubleshooting
Problem: I keep getting false alarms!
Solution: There are a few possible reasons why this might be occurring.
1.Check that there are no strong magnetic fields around your Window/Door Sensor(s). Things like televisions, computers, microwaves and (of course) magnets of any kind will interfere with the proper operation of the Window/ Door Sensor and could lead to false alarms.
2.Check that there are no shifting heat sources in view of the PIR Motion Sensor(s). This includes the obvious things, such as moving animals or people, but also things such as a moving shadow on a hot day (such as the shadow of a tree blowing in the wind). Sometimes reflected infrared heat from the sun in enough to trigger the sensor.
3.If you’ve had the system installed for some time, then the batteries built into the sensors might be running low, causing erratic behavior.
4.If you’re using the Wireless Alarm System in an environment with a high level of radio ‘noise’ (that is, somewhere that there are many other wireless devices in use) then these interfering signals might be interpreted as the system as alarm signals. This should, however, be a very rare occurrence.
Problem: My PIR Motion Sensor isn’t detecting movement.
Solution: Sometimes, heat sources too close (within a few feet/about 2m) away from the sensor will not set it off. The sensor is designed to be most sensitive to things at
Problem: I’m concerned that my passcode is no longer secret.
Solution: Change it immediately, and inform anyone who needs to know. Your Wireless Alarm System is designed to help protect you, your family and your possessions - it can’t do its job if potential risks can access and disable the system easily. If in doubt, change the passcode - after all, it’s better to have an embarrassing false alarm by forgetting the passcode than having the system fail right when you need it the most.
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