Problem: What if the power goes out?

Solution: In the event of a general power failure, the Wireless Alarm System will not have the power it requires to operate. One solution is to acquire and use an Un-interruptible Power Supply (UPS). If you are using the Wireless Alarm System in combination with an overall and comprehensive security package (which we recommend) attaching all the powered components of your system to a UPS is generally advisable.

Problem: Can I connect additional sensors to the alarm system?

Solution: Yes, provided that they match the specifications of the included sensors. Specifically, they must communicate using analog wireless transmitters, operating at a frequency of 433MHz. We only guarantee that sensors sold by Swann specifically for this alarm system will operate correctly - no guarantee is made or implied regarding third party hardware.

Problem: How do I change the amount of time the siren sounds for?

Solution: You can set the siren to sound for between 1 minute and 20 minutes (or turn it off altogether). Instructions on how to do this are located on page 11. Remember to check the rules and regulations relating to audible alarms in your locality.

Problem: The alarm doesn’t go off when a sensor is triggered.

Solutions: Ensure that the sensor is properly paired with the Keypad Alarm Control Unit (see the instructions regarding how to do so on page 13). Check the batteries in the sensor in question - if the batteries are too low, the sensor will not have enough power to send the signal to the Keypad Alarm Control Unit. Finally, remember that, like radio, wireless signals are sent and received more effectively when all antennas are extended fully.

Problem: My remote controls don’t seem to be working.

Solution: They probably need to be re-paired with the Wireless Alarm Unit. See page 10 for instructions on how to pair/re-pair the remote controls.

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