PROBLEM | CORRECTIVE ACTION |
Playback picture is partially noisy. | • Adjust tracking control for a better picture using the CHANNEL K |
| • or L button on the TV/DVD/VHS. |
No picture but the audio is OK in | • Head cleaning may be necessary. Refer to “AUTO HEAD |
playback. | • CLEANING” on page 53. |
No operation by infrared Remote | • Make sure the AC cord is connected to an AC outlet. |
Control. | • Check batteries in remote control. |
Video or color fades in and out | • You can not copy a copyrighted video tape. You are experiencing |
when making a copy of a video tape. | • copy guard protection. |
Uneven color | • Unplug the AC cord for about 30 minutes, then plug it again. |
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CLOSED CAPTION PROBLEM | POSSIBLE REMEDY |
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My TV/DVD/VHS is showing | • You are watching a live broadcast and spelling errors made by the |
captions that are misspelled. | • closed captioning production company may pass through uncorrected. |
| • A prerecorded program will not show any misspelled words because |
| • of the normal time available for editing the captions. |
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My TV/DVD/VHS will not show | • Captions that are delayed a few seconds behind the actual |
the text dialogue | are common for live broadcast. Most captioning production |
in its entirety or there is a delay of | • companies can display a dialogue to a maximum of 220 words |
what is being said. | • per minute. If a dialogue exceeds that rate, selective editing is used |
| • to insure that the captions remain |
| • TV screen dialogue. |
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My captions are scrambled with | • Interference caused by building, power lines, thunderstorms, etc. |
white boxes on the TV screen. | • may cause scrambled or incomplete captions to appear. |
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My program guide listed a TV show | • Broadcasters may at times use a time compression process to speed |
as being closed captioned but none | • up the actual program so that additional advertising time can be |
of the captions were displayed. | • given. Since the decoder cannot read the compressed information, |
| • captions will be lost. |
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My prerecorded video tape does not | • The video tape was either an illegal copy or the tape duplicating |
show any captions. The tape box | • company accidentally left out the captioning signals during the |
mentions it being closed captioned. | • copying process. |
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My TV screen shows a black box | • You are in the TEXT mode. Select CAPTION mode to CAPTION |
on certain channels. | • [OFF]. |
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01A11
