PROBLEM

CORRECTIVE ACTION

Picture OK, Sound Poor

Try a new channel, if OK, then possible station trouble.

 

Check for local interference.

Timer recording is not possible

Make sure the timer recording is set correctly.

 

Make sure the power is off.

 

Make sure the TV/VCR/DVD clock is set correctly.

Cannot go into Record mode

Make sure the tape has an erase-prevention tab. If need, cover the

 

hole with plastic tape.

Playback picture is partially noisy

Adjust tracking control for a better picture using the CHANNEL

 

button K or L on the TV/VCR/DVD.

No picture but the audio is OK in

Head cleaning may be necessary. Refer to “AUTO HEAD

playback

CLEANING” on page 50.

No operation by infrared Remote

Make sure the AC cord is connected to an AC outlet.

Control

Check batteries in remote control.

Video or color fades in and out

You can not copy a copyrighted video tape. You are experiencing

when making a copy of a video tape

copy guard protection.

Different color marks on screen

Magnetism from nearby appliances and geomagnetism might affect

 

the color of the TV picture. Move the TV/VCR/DVD away from the

 

appliances, the TV/VCR/DVD can repair itself automatically. If you

 

want to repair immediately, turn off using the POWER button, then

 

turn it on again 30 minutes later or so.

 

 

CLOSED CAPTION PROBLEM

POSSIBLE REMEDY

 

 

My TV/VCR/DVD is showing

• You are watching a live broadcast and spelling errors made by the

captions that are misspelled.

closed captioning production company may pass through uncorrected.

 

A prerecorded program will not show any misspelled words because

 

of the normal time available for editing the captions.

 

 

My TV/VCR/DVD will not show

• Captions that are delayed a few seconds behind the actual

the text dialogue in its entirety or

are common for live broadcast. Most captioning production

there is a delay of what is being said.

companies can display a dialogue to a maximum of 220 words

 

per minute. If a dialogue exceeds that rate, selective editing is used

 

to insure that the captions remain up-to-date with the current

 

TV screen dialogue.

 

 

My captions are scrambled with

• Interference caused by building, power lines, thunderstorms, etc.

white boxes on the TV screen.

may cause scrambled or incomplete captions to appear.

 

 

My program guide listed a TV show

• Broadcasters may at times use a time compression process to speed

as being closed captioned but none

up the actual program so that additional advertising time can be

of the captions were displayed.

given. Since the decoder cannot read the compressed information,

 

captions will be lost.

 

 

My prerecorded video tape does not

• The video tape was either an illegal copy or the tape duplicating

show any captions. The tape box

company accidentally left out the captioning signals during the

mentions it being closed captioned.

copying process.

 

 

My TV screen shows a black box

• You are in the TEXT mode. Select CAPTION mode to CAPTION

on certain channels.

[OFF].

 

 

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Sylvania 6727DE owner manual Closed Caption Problem Possible Remedy