TROUBLESHOOTING
Error message | Cause | Solution |
Disc Error | • Unplayable disc is inserted in the unit. | • Insert the standardized disc which have |
— Please eject the disc. — | • The disc is upside down. | the marks on pages |
Playback feature may not be available on this disc. |
| • Insert the disc with the labeled side facing up. |
Region Error | • Playback is not authorized in the region | • Insert the |
— Please eject the disc. — | of the | 1 or ALL. |
Playback is not authorized in your region. | the unit. |
|
Parental Lock On | • The current selected parental level | • Check “Parental Lock” setting in |
The current selected parental level | prohibits playback. | “Playback” menu (page 72). |
prohibits playback. |
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Recording Error | • You are trying to record the copy | • You cannot record copy prohibited |
This program is not allowed to be recorded. | prohibited program. | programs. |
Recording Error | • You are trying to record the | • Set “Format Mode” to “VR mode” (page |
This program is not recordable in Video | program onto the | 23). |
mode. | mode. |
|
Recording Error | • You are trying to record onto the disc | • Insert the recordable disc, and ensure |
Cannot record on this disc. | which is unrecordable, or the disc status | the disc status satisfies the recording |
| is unable to record. | requirements (page 8). |
| • The disc is dirty. | • Clean the disc with a cleaning cloth. |
| • The disc is damaged. | • Replace the disc. |
Recording Error | • You are trying to record the | • Insert the |
This program is not allowed to be | program onto the | (ver.1.1 or 1.2 compatible with CPRM). |
recorded on this disc. | is not compatible with CPRM. |
|
Recording Error | • You are trying to record on to the protected | • Release the disc protect setting in “DVD |
This disc is protected and not recordable. | disc which is set in “DVD Menu” menu. | Menu” menu (page 26). |
Recording Error | • You are trying to record onto the disc | • Insert the recordable disc with enough |
Disc is full. | which has no space for recording. | recording space. |
(No area for new recording) |
|
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Recording Error | • You are trying to record onto the DVD- | • Delete unnecessary titles (page 57). |
You cannot record more than 99 titles on one disc. |
| |
(The maximum is 99) | titles comes up to the maximum (99). |
|
Recording Error | • You are trying to record onto the VR mode | • Delete unnecessary chapter marks |
You cannot record more than 999 chapters on one disc. | (page 62). | |
(The maximum is 999) | chapters comes up to the maximum (999). |
|
Recording Error | • This disc has no space to write the Control | • Delete unnecessary titles (page 57). |
You cannot record on this disc as Control | Information when recording or deleting contents. |
|
Information is full. | When editing has been repeatedly performed, |
|
| the control Information area may come up to be |
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| full even the recording area has enough space. |
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Recording Error | • When recordings are performed | • Insert a new disc. |
You cannot record on this disc as Power | repeatedly onto an unstable disc, this |
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Calibration Area is full. | area may come up to be full. |
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| • Every time you insert a disc for recording, |
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| the disc’s working area will be taken up. |
|
| And if you repeat this frequently, it will |
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| be used up sooner and you may not be |
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| able to record full 99 titles. |
|
Recording Error | • You are trying to record onto the disc | • Undo the finalizing for this disc (pages |
This disc is already finalized. | already finalized. |
*If you are still having trouble with the unit after checking “TROUBLESHOOTING”, write down the error code and the error description for calling our help line to locate an Authorized Service Center.
EN 83
Disc Introduction Connections Basic Setup Management Recording Playback Editing Function Setup Others
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