TROUBLESHOOTING
5Troubleshooting Guide
If the unit does not perform properly when operated as instructed in this Owner’s Manual, check the following chart
and all connections once before calling for service.
| Symptom | Remedy | |
|
| • Be sure the power cord is plugged in. | |
| No power | • If a power failure occurs, unplug the power cord for 30 minutes to allow the unit to | |
|
| reset itself. | |
|
| • Check if the power is on. | |
|
| ||
| No picture or sound | • Check if the right input mode is selected. | |
| • View other TV channels. The problem might be limited to the broadcasting station. | ||
|
| ||
|
| • Turn off the power and wait for about 1 minute, then turn on the unit again. | |
| No color | • View other TV channels. The problem might be limited to the broadcasting station. | |
| |||
| • Adjust “Color” in the picture menu. | ||
T |
| ||
| • Electrical interference from nearby appliances may affect picture quality. | ||
| |||
|
| ||
V | Sound OK, picture poor | • Adjust “Contrast” and “Brightness” in the picture menu. | |
|
| • View other TV channels. The problem might be limited to the broadcasting station. | |
| Ghosts, lines or streaks in | • Electrical interference from nearby appliances may affect picture quality. | |
| picture | • View other TV channels. The problem might be limited to the broadcasting station. | |
| Different color marks on TV | • Move your TV away from nearby electric appliances. Turn off the power and wait | |
| |||
| 30 minutes before turning it back on. | ||
| screen | ||
| • View other TV channels. The problem might be limited to the broadcasting station. | ||
|
| ||
| Picture OK, sound poor | • View other TV channels. The problem might be limited to the broadcasting station. | |
| |||
| • Check if the audio cable is plugged in correctly . | ||
|
| ||
|
|
| |
| Captions are displayed as a | • Interference from buildings or weather conditions may cause captioning to be | |
| white box. | incomplete. | |
C | No caption is displayed in the | • Broadcasting station may shorten the program to insert advertisement. | |
A | Closed | The closed caption decoder cannot read the information of the shortened | |
P | program. | program. | |
T | No caption is displayed when | • The disc or cassette tape may be illegally copied, or the caption signal might not | |
I | playing the discs or cassette tape | ||
O | containing captions. | have been read during copying. | |
| |||
N | Black box is displayed in the TV | • The text mode is selected for caption. Select “CC1”, “CC2”, “CC3”, “CC4” or “Off”. | |
| |||
| screen. | ||
|
| ||
|
|
|
Note:
•The LCD panel is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a fixed point of blue, green or red. This is not to be considered a defect in the LCD screen.
•Some functions are not available in specific modes, but this is not a malfunction. Read the description in this owner’s manual for more details on correct operations.
INTRODUCTION PREPARATION INITIAL SETTING WATCHING TV OPTIONAL SETTING TROUBLESHOOTING INFORMATION
33
EN
