Troubleshooting
©The PTC does not turn on
•Charge or replace the nickel-cadmium battery pack o r
replace the alkaline batteries.
©The bar-code reader fails to read a label
•Try scanning across the top or bottom of the bars on the
label.
•Make sure the bar-code reader is connected securely to the
PTC.
•Wipe off the bar-code label.
•Wipe off the tip of the bar-code reader.
©The PTC shows a “Backup Battery Fault” message when you turn
it on
•Turn on the backup battery.
•Make sure the backup battery switch is pressed down
completely.
•Have the backup battery replaced by a trained Telxon
technician.
©Other problems or difficulties with your PTC-860
•Notify your Telxon service repre s entative or contact the
Telxon Customer Support Center at 1-800-800-8010.
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