Some Dial Plan Examples (II)

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Dial Extension (IVR) Examples

Interactive Video Response (IVR), also called extension dial-in, is an automated answering system that directs the call to the IP endpoint indicated by the caller. The caller uses telephone tones (DTMF) to enter the H.323/ SIP alias or extension.

IVR is useful in case a limited amount of numbers, e.g. ISDN PRI or BRI lines, is available.

An example shall be provided:

1.An endpoint user calls a Dial Extension service number.

2.The 3G Gateway activates the Welcome picture and sound.

3.The 3G Gateway, when set in the dial plan, shows the DTMF Information screen.

4.The endpoint user enters the extension (H.324m/H.323/SIP alias) followed by the

# (pound-sign) to indicate end of number.

5.The 3G Gateway starts to call the endpoint and the Connecting picture and sound are activated.

6.When the call is connected audio and video are transmitted through the 3G Gateway (SIP to SIP calls and H323 to H323 calls will only go through the 3G Gateway when Allow Forwarding is set to No).

It is not possible to configure ISDN BRI lines for special functions like dial out only. The 3G Gateway will automatically select a free BRI line for H.323 to 3G calls and possibly block a DID or an IVR menu when the BRI lines have different numbers.

Consequently, we strongly recommend that all ISDN BRI lines have the same number range.

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Copyright

Disclaimers

 

 

 

D13841.08

 

 

10.2007

 

 

Dial Extension (IVR) Dial Plan Examples

Example 4: 3G to H.323 IVR

 

Example 5: 3G to H.323 via a Phone book

Entry details:

Enabled:

Check

Entry details:

Enabled:

Check

 

Name:

3G-H.323-IVR

 

Name:

3G-H.323- Phonebook

 

Net Type:

H.324m

 

Net Type:

H.324m

 

Prefix:

123478

 

Prefix:

123489

Suffix:

Service Type:

Dial Extension

Suffix:

Service Type:

TMS Corporate Directory

Arguments:

Net Type:

H.323

Arguments:

Net Type:

e.g. H.323

 

A V Mode:

Auto

 

A V Mode:

Auto

Prefix:

 

 

Prefix:

 

 

Suffix:

Allow Forwarding: No

Suffix:

Allow Forwarding: No

When dialing number 123478 on a 3G handset, one is connected to an

When dialing number 123489 on a 3G handset, one is connected to

an TMS Corporate Directory, from which an H.323 or SIP endpoint can

IVR service, from which an H.323 endpoint number can be entered.

be selected. Note that the Net Type to be selected in arguments is

 

 

irrelevant, since the endpoint to be called is selected from a phone

 

book.

Example 6: 3G to SIP IVR

Entry details:

Enabled:

Check

 

Name:

3G-SIP-IVR

 

Net type:

H.324m

 

Prefix:

1234790

Suffix:

Service type:

Dial Extension

Arguments:

Net Type:

SIP

 

A V Mode:

Auto

Prefix:

 

 

Suffix:

@<SIP_Proxy_Address or Registrar_Address>

 

Allow Forwarding: No

When dialing number 1234790 on a 3G handset, one is connected to <UserInputNumber>@<SIP_Proxy_Address or Registrar_Address>, where UserInputNumber is the number keyed in by the user from within the IVR menu.

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TANDBERG D13841.08 manual Dial Extension IVR Examples, Dial Extension IVR Dial Plan Examples, Example 6 3G to SIP IVR

D13841.08 specifications

The TANDBERG D13841.08 is a sophisticated video conferencing endpoint designed to streamline communication and collaboration among teams across the globe. Known for its advanced technology and user-friendly interface, this device meets the needs of modern businesses seeking efficient ways to connect.

One of the standout features of the D13841.08 is its high-definition video quality. With support for 1080p resolution, it ensures crisp and clear visuals, allowing participants to engage in meetings with enhanced clarity. This is particularly beneficial for presentations and collaborative discussions, where visual detail is essential.

Equipped with multiple video codecs, the D13841.08 provides flexibility in various network conditions. The device supports H.264, H.265, and SVC, ensuring high-quality performance regardless of bandwidth availability. This adaptability helps maintain seamless communication even in challenging network environments, making it suitable for organizations with fluctuating internet speeds.

The D13841.08 incorporates an intuitive user interface that simplifies the process of initiating and managing video calls. With a touch-screen display, users can easily navigate through menus, access frequently used settings, and connect to meetings with just a few taps. This ease of use minimizes the learning curve for new users, making it an ideal choice for organizations of all sizes.

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In conclusion, the TANDBERG D13841.08 is a powerful video conferencing endpoint that excels in delivering high-quality video and audio, user-friendly operation, and robust security. Its adaptability to different network conditions and compatibility with popular collaboration tools make it an excellent choice for enhancing communication in today's dynamic work environments.