AVOID SERVICE CHECK LIST

AVOID SERVICE CHECK LIST

Before you call for service - read this

You may save the cost and inconvenience of an unnecessary service call by first reviewing this easy to use Avoid- Service Check List of the most frequently encountered situations that are not the result of defective workmanship of materials.

You will be charged for a service call while the appliance is in warranty if the problem is not caused by defective product workmanship or materials.

Your new appliance is a carefully engineered product. Many times, what appears to be a reason to call for service requires nothing more than a simple adjustment you can easily make in your own home or is normal operating characteristic of appliance under certain conditions.

This list is applicable to a variety of models; some of the items will not necessarily apply to your appliance.

PROBLEM

POSSIBLE CAUSE / SOLUTION

INSTALLATION

Range is not level.

Poor installation. See the suggested levelling instruction in the “General Informa-

 

tion” section of this manual. When oven is level, cooktop may not appear to be level

 

with countertop if the latter is not level.

 

 

 

Be sure floor is level and can adequately support range. Contact carpenter to correct

 

sagging or sloping floor.

 

 

 

Kitchen cabinets misalignment may make range appear to be unlevel. Be sure

 

cabinets are square and have sufficient room for range clearance (1.3 cm (1/2”) each

 

side).

 

 

RANGE DOES NOT OPERATE

Entire range does not operate.

House fuse has blown or circuit breaker has tripped. Check and/or replace fuse or

 

reset circuit breaker.

 

 

 

 

Cord/plug not plugged into wall outlet. Make sure cord plug is plugged tightly into

 

outlet (Canada only).

 

 

 

 

 

Power outage. Check house lights to be sure.

 

 

 

Oven does not operate.

No power to range. See steps “Entire range does not operate” above.

 

 

 

Oven selector control knob (some models) set between two positions. Turn selector

 

control knob to BAKE or BROIL, etc. and make sure surface signal lights turn on.

 

 

 

Make sure the oven temperature control knob is set to the desired temperature.

 

 

 

Oven control beeps and displays -F1- or -F3-. Electronic control has detected a fault

 

condition. Push the CANCEL pad to clear the display and stop the beeping.

 

Reprogram the oven. If fault recurs, record the fault number push the CANCEL pad

 

and contact an authorized servicer.

 

 

 

 

Oven timer set on “time bake” function. Cancel the time bake funtion.

 

 

 

PRINTED IN CANADA

AVOID SERVICE CHECK LIST

318130500 (0002) Rev. E

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Tappan 318200409 Avoid Service Check List, Before you call for service - read this, Installation, Range Does Not Operate