Technicolor - Thomson RCR311B Troubleshooting, Problem The remote does not operate your component

Models: RCR311B

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7.Leave remote aimed at the TV. Once the Sleep Timer is set, you can continue to use the remote without affecting the Sleep Timer. However, because the timing mechanism for the Sleep Timer is built into the remote itself, the remote must be in TV Mode and pointed at the TV to activate the Sleep Timer.

Note: If the ON•OFF key is pressed, the Sleep Timer

is canceled.

 

CANCELING THE SLEEP TIMER

ONOFF

1. The Sleep Timer program will

be canceled and reset to zero

 

 

by pressing and releasing the

 

ON•OFF key.

Troubleshooting

Problem: The remote does not operate your component.

You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR•DVD, SAT•CBL) so the remote knows which component you want to operate.

Remove any obstacles between the remote and the component. Make sure to aim the remote at the IR sensor on the component.

Make sure the batteries are fresh and are properly installed. (See Battery Installation on page 3). Replace the batteries with two new AA batteries, if necessary. Reprogramming may be required.

Reset the remote. Remove the batteries, then press and hold the number 1 key on the remote for several seconds to reset the microprocessor inside the remote. Release the number 1 key, reinstall the batteries, and press the ON•OFF key. If it lights up, reprogram the remote and try again. If it doesn’t light up, replace the batteries with new ones.

Problem: The remote can’t be programmed to operate your component.

If you are testing the remote after you have entered the code, you may be too far away from the component or at a wrong angle. This remote uses IR (infrared) technology to communicate with components. The remote sends the code, and the component’s IR sensor reads the code. Therefore, there must be an unobstructed path between the remote and the IR sensor on the component. Move closer and make sure you point the remote at the component (VCR or DVD player when programming the VCR•DVD key; TV when programming the TV key; cable box or satellite receiver when you’re programming the SAT•CBL key).

If you’ve used the Direct Entry programming methods to enter the codes for your brand and the unit is still not functioning properly, try one of the Code Search methods. (See Code Search Methods on pages 7 and 8.)

To control combo TV/VCR or TV/DVD units, you must program both the TV key and the VCR•DVD key. Once programmed successfully, the TV key controls the TV functions on your unit, and the VCR•DVD key controls the VCR or DVD functions. There is a specific section in the Code Lists for combo units. The codes in this section should be tried first using Direct Code Entry on the TV and VCR•DVD keys. If this is unsuccessful, follow the normal programming methods for both the TV and the VCR•DVD keys.

Make sure the batteries are fresh and are properly installed.

Problem: The remote is not performing commands properly.

You must put the remote in the correct mode by pressing the corresponding component key (TV, VCR•DVD, SAT•CBL) so the remote knows which component you want to operate.

Make sure component is “ready” (e.g., DVD player has disc loaded; VCR has tape loaded, etc.)

You may have pressed an invalid key for the mode the remote is in.

If you’re trying to turn on an RCA, GE or PROSCAN branded component, press the component key (TV, VCR•DVD, SAT•CBL) instead of the ON•OFF key.

If you’re trying to change channels, try pressing the OK key after entering the channel number, as this is a requirement of certain models and brands.

There is a possibility that a programmed code may only be able to control some of your component features (e.g., only turns a component on and off). To confirm that the component key is

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Technicolor - Thomson RCR311B manual Troubleshooting, Problem The remote does not operate your component