Technicolor - Thomson TM9255 manual Troubleshooting Tips, Problem Solution

TM9255-EN 4/6/04 2:33 PM Page 26

Troubleshooting Tips

MusicMatch Jukebox Troubleshooting Tips

EN

Problem	Solution
System	Check power cord for a secure connection.
doesn’t	Unplug the unit for a moment, and then plug
turn on	into power source again.
	Check the outlet by plugging in another device.
No sound	Increase the volume setting.
	Check that you have selected the appropriate
	function: CD, Tuner.
Poor radio	Move antenna for FM reception or rotate unit
reception	for better AM reception (MW or LW for
	Thomson).
	Turn off nearby electrical appliances, such as
	hair dryer, vacuum cleaner, microwave, fluores-
	cent lights.
CD does	Check that CD is in the tray.
not play	Check that CD label is facing up.
	Check that PAUSE mode is not on.
	Check that CD function is selected.
	Use CD lens cleaner.
	Clean the disc.
CD sound	Clean the disc.
skips	Check disc for warping, scratches, or other
	damage.
	Check if something is causing the system to
	vibrate. If so, move the system.

Problem	Solution
CD button	Switch to another function and then back to
will not	CD.
respond,
Remote	Check that the batteries are properly installed.
control	Replace weak batteries.
does not	Check the system is plugged into power source.
work	Point the remote directly at the system’s front
	panel.
	Move closer to the system.
	Remove any obstacles between the remote and
	the system.
Cannot play	Clean the disc.
mp3 disc	Make sure files are saved under .mp3
	extension. e.g. Rocky08.mp3
	Check that the recorded bit rate is within
	32kbps and 320kbps.
Cannot play	Check that the WMA bit rate is within 64
WMA songs	kbps and 192 kbps and sampling rate is
	within 44.1 kHz and 48kHz.
Cannot play	Check that the mp3PRO bit rate is within
mp3 PRO	24kbps and 96kbps and sampling rate is
songs	within 44.1 kHz and 48kHz.
The display	Check that file names are created using the
shows	ASCII-ISO 8859-1 (Latin - 1) Table.

Problem

Can not burn Smart Trax CD in MusicMatch Jukebox

Solution

You may have exceeded the number of burns. Upgrade to MusicMatch Jukebox Plus to get unlimit- ed burns.

Check that MusicMatch Jukebox settings are correct.

1.Click the BURN button from the Main window to display Burn window.

2.Click the mp3 button on the top of the Burn win- dow to change to mp3 audio disc.

4. Select Settings to display Burn settings. EN

5. Click on the General folder.

Make sure “mp3 disc” is selected under Disc type at Startup.

strange

characters

3. Select Options from Options menu in the Burn

window.6. Click on the mp3 folder.

Make sure Add MultiAudio Tracklist (MAU) box is checked.

7. Click OK when finished.

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