Troubleshooting Tips
MusicMatch Jukebox Troubleshooting Tips
EN
Problem | Solution |
System | Check power cord for a secure connection. |
doesn’t | Unplug the unit for a moment, and then plug |
turn on | into power source again. |
| Check the outlet by plugging in another device. |
No sound | Increase the volume setting. |
| Check that you have selected the appropriate |
| function: CD, Tuner. |
Poor radio | Move antenna for FM reception or rotate unit |
reception | for better AM reception (MW or LW for |
| Thomson). |
| Turn off nearby electrical appliances, such as |
| hair dryer, vacuum cleaner, microwave, fluores- |
| cent lights. |
CD does | Check that CD is in the tray. |
not play | Check that CD label is facing up. |
| Check that PAUSE mode is not on. |
| Check that CD function is selected. |
| Use CD lens cleaner. |
| Clean the disc. |
CD sound | Clean the disc. |
skips | Check disc for warping, scratches, or other |
| damage. |
| Check if something is causing the system to |
| vibrate. If so, move the system. |
Problem | Solution |
CD button | Switch to another function and then back to |
will not | CD. |
respond, |
|
Remote | Check that the batteries are properly installed. |
control | Replace weak batteries. |
does not | Check the system is plugged into power source. |
work | Point the remote directly at the system’s front |
| panel. |
| Move closer to the system. |
| Remove any obstacles between the remote and |
| the system. |
Cannot play | Clean the disc. |
mp3 disc | Make sure files are saved under .mp3 |
| extension. e.g. Rocky08.mp3 |
| Check that the recorded bit rate is within |
| 32kbps and 320kbps. |
Cannot play | Check that the WMA bit rate is within 64 |
WMA songs | kbps and 192 kbps and sampling rate is |
| within 44.1 kHz and 48kHz. |
Cannot play | Check that the mp3PRO bit rate is within |
mp3 PRO | 24kbps and 96kbps and sampling rate is |
songs | within 44.1 kHz and 48kHz. |
The display | Check that file names are created using the |
shows |
Problem
Can not burn Smart Trax CD in MusicMatch Jukebox
Solution
You may have exceeded the number of burns. Upgrade to MusicMatch Jukebox Plus to get unlimit- ed burns.
Check that MusicMatch Jukebox settings are correct.
1.Click the BURN button from the Main window to display Burn window.
2.Click the mp3 button on the top of the Burn win- dow to change to mp3 audio disc.
4. Select Settings to display Burn settings. | EN |
|
5. Click on the General folder.
Make sure “mp3 disc” is selected under Disc type at Startup.
strange |
characters |
3. Select Options from Options menu in the Burn
window.6. Click on the mp3 folder.
Make sure Add MultiAudio Tracklist (MAU) box is checked.
7. Click OK when finished.
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