GB If something doesn’t work
Before calling the Technical Service, please make the following checks:
Fault | Possible cause | Possible solution |
Neither the hotplates nor the pilot lights are working |
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| The cable is not | Connect the cable |
| connected to the mains | to the mains |
There is no spark when the |
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automatic ignition control is pressed |
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| There is no current | Check/repair the |
| at the plug | electricity at the mains |
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There is a spark but the burner is not igniting |
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| The spark plug and the part | Clean the end of the |
| of the burner where the | spark plug and the |
| spark should be is soiled or | burner |
| greasy |
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Do not light the gas burners |
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| Gas is not coming through | Check that the gas |
| cylinder tap is properly | |
| to the hob | open |
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| If it is piped gas, open |
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| the gas tap |
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The burner ignites but, when you stop holding down the knob | ||
that activates the safety feature, it goes out again |
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| The flame is not appearing | Clean the burner’s |
| in the area heated by the | openings |
| thermocouple |
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The gas burners are making the pans dirty |
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| The burner openings | Clean the burners’ |
| are dirty | openings |
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| The injector or | Clean the injector holder |
| and injector without using | |
| injector holder is dirty | |
| anything which could | |
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| damage or alter the |
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| diameter of the gas outlet |
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| opening |
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