Telect BCS II OUT-OF-WARRANTY SERVICE, REPACKING FOR SHIPMENT

BCS II Simplex Repeater User Manual 4 Service

OUT-OF-WARRANTY SERVICE

The procedure for out-of-warranty service is the same as for in-warranty service, except that Telect charges a processing fee, and you must submit a Purchase Order along with a Return Material Authorization (RMA) before returning equipment. Call a Customer Service Representative for help getting these forms.

The processing fee guarantees a repair estimate and is credited against actual material and labor costs.

REPACKING FOR SHIPMENT

1.Tag the equipment with owner’s name, address, and telephone number, together with a detailed description of the problem.

2.Use the original shipping container if possible. If you do not have it, package the equipment in a way to prevent shipping damage. Include the RMA inside the container and legibly print the RMA number on the outside of the package, near the shipping address.

3.Insure the package.

NOTE

Telect is not liable for shipping damage.

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