Telex ANR TM 500 operating instructions Customer Service

CUSTOMER SERVICE

For information or technical assistance, call or write to Telex at:

Customer Service Department Telex Communications, Inc.

12000 Portland Ave. So. Burnsville, MN 55337 U.S.A.

(952) 884-4051

Domestic Toll Free: (877) 863-4168 (Collect calls not accepted)

All equipment returned for repair must be accompanied by documentation stat- ing your return address, telephone number and proof of date of purchase, along with a description of the problem.

Return equipment for factory repair to:

Customer Service Department Telex Communications, Inc. 1720 East 14th St.

Glencoe, MN 55336 U.S.A. (320) 864-3177

Warranty Repairs - If in warranty, no charge will be made for the repairs. Equipment being returned for warranty repair must be sent prepaid and will be returned prepaid.

Non-Warranty Repairs - Equipment that is not under warranty must be sent prepaid to Telex. If requested, an estimate of repair costs will be issued prior to service. Once your approval for repair, and repair of equipment is com- pleted, the equipment will be returned on a collect basis. Collect charges may be avoided by sending a signed check for payment in full along with your signed estimate approval form (the estimate includes the shipping charge).

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