Section 8

Please reread the operation and encryption/password section of this manual to make sure you have completed system set-up properly. The following contains troubleshooting tips that may be helpful in solving the problem.

If you are unable to solve the problem, contact the manufacturer or dealer from whom you purchased the system for assistance.

Problems

Possible Cause

 

Solution

 

 

RF range of all the beltpacks is less than

• Antenna is not connected to the

• Connect the antenna(s) to the BTR-24. If

normal and/or beltpacks are experiencing

“break-up” of audio in an area where they

BTR-24.

antenna has

cables, make

sure

the

 

correct cable of the antenna goes to the

have worked well in the past.

 

 

 

corresponding

connector

on

the

 

 

BTR-24. The BTR-24 front

label

 

 

indicates the transmit and receive

 

 

connectors.

 

 

 

•The two antenna connections are not • The BTR-24 rear label indicates the

connected to the right connectors on

transmit and receive connectors. If the

the BTR-24.

antenna has cables the cables are labeled

 

as to their connection point.

•WiFi RF interference has occurred. • Find the source of the interference and shut it down. Sources of WiFi interference could be: Laptop/Desktop computer with its wireless card on or WiFi AP in or near the press box.

•If the interference cannot be found or shut off then press and hold the <SELECT> button for 3 seconds (until the decimal point flashes), then release. The unit will do a clear scan and place itself on the clearest channel. The beltpacks do not have to be turned off, they will follow the BTR-24 to the new channel within a few seconds after the clear scan is done.

• Non-WiFi RF Interference has •

Find the source of the interference and

occurred.

shut it down. Sources of interference

 

could be: Microwave oven in, 2.4GHz

 

cordless phone nearby, using a

 

Bluetooth headset near the BTR-24 or

•

beltpack.

If the interference cannot be found or

 

shut off then manually select a different

 

RF channel by hitting the <SELECT>

 

button. Make sure the new channel is at

 

least several channels away from the old

 

channel for the best chance of avoiding

 

the RF interference. The beltpacks do

 

not have to be turned off, they will

 

follow the BTR-24 to the new channel

 

after a few seconds.

8-1

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Telex BTR-24 manual Section, Problems Possible Cause Solution
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BTR-24, TR-24 specifications

The Telex TR-24 and BTR-24 are prominent products in the realm of wireless intercom systems, widely used in various applications including broadcasting, theater, and event production. These devices exemplify reliable communication technology, joining the ranks of professionals seeking seamless interaction in dynamic environments.

The Telex TR-24 is a beltpack transceiver designed for ease of use and flexibility. One of its key features is its lightweight and ergonomic design, allowing users to wear it comfortably for extended periods. The device boasts a high-quality audio performance with adjustable audio levels, providing clarity and reliability in communication. Its built-in microphone allows hands-free operation, which is essential in fast-paced workflow scenarios. Additionally, the TR-24 utilizes advanced digital technology to reduce noise and enhance voice intelligibility, ensuring users can communicate effectively even in noisy settings.

On the other hand, the Telex BTR-24 is a four-channel wireless base station that serves as the heart of the intercom system. Its ability to handle multiple channels simultaneously allows for better management of communication among team members. The BTR-24 is marked by its sophisticated frequency agility, which automatically selects the clearest channel to avoid interference. This feature is critical in ensuring uninterrupted communication in environments filled with various wireless signals.

The technology behind the TR-24 and BTR-24 utilizes cutting-edge digital transmission, significantly minimizing latency and maximizing range. This results in a robust communication link over various distances, making it suitable for larger events or expansive production sets. Both devices feature rechargeable batteries and a user-friendly interface, perfect for quick setup and operation.

Further enhancing their functionality, the TR-24 and BTR-24 can be easily integrated with other audio systems, making them versatile tools in diverse networking situations. They also include options for operating in various power modes, providing flexibility depending on the demands of the specific application.

Overall, the Telex TR-24 and BTR-24 stand out for their user-centric approach, reliability, and advanced technological features. They are designed to meet the rigorous demands of professionals in the entertainment and communications industry. With their exceptional audio quality, robust performance, and seamless usability, these devices continue to be a preferred choice for anyone seeking to enhance their communication capabilities.
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