TROUBLESHOOTING GUIDE

Problem

Possible Cause

Remedy

 

 

 

Nothing works – display is not

Control button board has become

Contact qualified appliance service

illuminated

disconnected.

technician.

 

 

 

If an ~ or ã appears in the display

Filters saturated

See ”Filters and Maintenence” Section.

 

 

 

If is not possible to operate the

Power failure

Disconnect the extractor hood from

extractgor hood

 

the mains electricity supply by pulling

 

 

out the plug or switching it off at the

 

 

main fuse box.

 

 

Wait for approx. 1 minute and then

 

 

switch it on again.

 

 

 

CUSTOMER SERVICES

Before Calling for Service

If the blower does not operate:

Ensure that the electrical cord is properly connected and the supply circuit is energized.

Make sure that the blower speed control knob is not in the OFF position.

The manufacturer of the extractor hoods accepts no liability for complaints which can be attributed to the design and layout of the pipework.

How to obtain Service

For authorized service or parts information, call 1-800-735-4328.

We want you to be a satisfied customer. If a situation arises that has not been resolved to your satisfaction, please let us know.

Write: Customer Support, BSH Home Appliances, Corp. 5551 McFadden Ave., Huntington Beach, CA 92649,

or call: 1-800-735-4328.

Please include the model number, serial number, and date of original purchase/installation.

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Thermador HDDW 36DS Troubleshooting Guide, Customer Services, Problem Possible Cause Remedy, Before Calling for Service