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| TROUBLESHOOTING |
TROUBLESHOOTING |
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SYMPTOM | POSSIBLE CAUSE | POSSIBLE SOLUTION |
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CAMERA |
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Cannot turn on the camera | Batteries were not installed | Install batteries correctly using |
| correctly | the direction indicators on the |
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| inside of the battery door. |
| Batteries are dead or weak | Replace batteries |
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| Batter compartment door was | Close the battery compartment |
| not closed correctly | properly. |
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The camera/buttons do not | The camera needs to be reset. | Press the reset button on the |
work. |
| back of the camera with a pointed |
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| object such as a pen, then power |
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| the camera on and off. |
The camera turns off | The batteries are drained of | Replace the batteries with new |
during usage. | power. | ones. |
| The Auto time off setting is too | Your camera comes with an Auto |
| short. | Time Off setting, so if the camera |
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| is inactive for a certain amount of |
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| time, it powers off to conserve |
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| battery power. Please refer to the |
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| your time limit. |
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PICTURES/VIDEO CLIPS |
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Picture/Video clip has poor image quality
Poor Lighting. | Increase the lighting in the |
| surrounding area when taking |
| picture and video clips. |
Lens is dirty. | Clean the lens with a soft cloth. |
| See the Camera Maintenance |
| section. |
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Subject too close. | Stand at least 3.9 ft. (1.2m) away |
| from the subject. |
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TAKING PICTURES
Flash picture taken is too light.
Subject is too close. | Move the subject further away |
| from the camera. |
The flash is not needed. | Change the camera setting to |
| Auto Flash. See p.15. |
Lighting condition is too bright. | Decrease exposure |
| compensation. See p.25. |
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