Concord Camera Eye-Q 3340z manual Symptom Possible Cause Possible Solution

TROUBLESHOOTING

SYMPTOM	POSSIBLE CAUSE	POSSIBLE SOLUTION
Flash Picture taken is too	The subject is too far away for	Move the subject closer to the
dark.	the flash to be affective.	camera, or move the camera
		closer to the subject.
	Flash is not on.	Turn the flash On.
	The subject is in front of a	Change the subject's position.
	bright light.
Flash did not work.	Lighting condition is too dark.	Increase the exposure
		compensation. See p.25.
	There was sufficient flash for the	This is normal as your cameras
	picture and the flash did not fire.	electronic light sensor is
	This happens when the camera	programmed to only fire the
	is set to Auto Flash.	flash when needed.
	Camera’s flash has been turned	Turn the flash to Auto flash.
	off.
	Flash did not charge.	Verify that the Ready LED has
		stopped blinking before taking
		a picture.
Picture taken is blurry.	Subject or camera was moved as	Hold camera steady until
	the picture was taken.	picture is taken.
	The focus was not locked	Before taking a picture, press
	before taking the picture.	the shutter button half-way to
		lock the focus, and press the
		shutter button fully to capture
		the picture. (p.14)
There is something wrong	White balance is not set	Reset the white balance
with the color of your	properly.	feature to Auto, or for the
photographs.		specific lighting in the
		surrounding area.
Cannot take a picture or a	Memory is full	Delete all pictures and continue
video clip		shooting.
		Download the stored files to
		your PC and delete the files
		from the cameras internal
		memory or memory card.
		Insert a memory card with
		sufficient memory available.
	Camera is not set in	Set the camera to the proper
	picture/video clip taking mode.	mode for recording video clips,
		or taking photographs.
	Power is off.	Turn the Power on.
	Camera is in Auto Power off	Turn the power on.
	mode.

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