Troubleshooting

 

EMERGENCIES:

 

 

 

 

 

Emergencies

Possible Cause

Prevention/Solution

 

 

 

 

 

 

 

Gas leaking from

• Damaged hose.

• Turn off gas at source. Replace damaged valve/hose/regulator.

 

cracked/cut/burned

 

See Leak Test and Connecting Regulator To The LP Cylinder.

 

hose.

 

 

 

 

 

 

 

 

 

 

 

Gas leaking from LP

• Mechanical failure due to rusting or

• Replace LP cylinder.

 

cylinder.

mishandling.

 

 

 

 

Gas leaking from LP

• Failure of cylinder valve from

• Turn off gas valves. Return LP cylinder to gas supplier.

 

cylinder valve.

mishandling or mechanical failure.

 

 

 

 

Gas leaking between

• Improper installation, connection not

• Turn off gas valves. Remove regulator from cylinder and visually

 

LP cylinder and

tight, failure of rubber seal.

inspect rubber seal for damage. See Leak Test and Connecting

 

regulator connection.

 

Regulator To The LP Cylinder.

 

 

 

 

 

 

 

Fire coming through

• Fire in burner tube section of burner due

• Turn off gas valves. Leave lid open to allow flames to die down.

 

control panel.

to blockage.

After fire is out and grill is cold, remove burner and inspect for

 

 

 

spider nests or rust. See Natural Hazard and Cleaning The Burner

 

 

 

Assembly pages.

 

 

If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department

 

Troubleshooting

 

Problem

Possible Cause

Prevention/Solution

 

Grease fire or

GAS ISSUES:

• Turn off gas valves. Leave lid open to allow flames to die down.

 

• Too much grease buildup in burner area.

 

continuous excessive

 

After cooling, clean food particles and excess grease from inside

 

flames above cooking

 

firebox area, grease cup/pan/tray, and other surfaces.

 

surface

 

 

 

 

 

 

 

 

 

 

 

Burner(s) will not light

• Trying to light wrong burner.

• See instructions on control panel and in Use and Care manual.

 

using ignitor.

 

 

 

 

 

 

• Burner not engaged with control valve.

• Make sure valves are positioned inside of burner tubes with clips

 

 

 

attached (if featured).

 

 

• Obstruction in burner.

• Ensure burner tubes are not obstructed with spider webs or other

 

 

 

matter. See cleaning section of Use and Care manual.

 

 

• No gas flow.

• Make sure LP cylinder is not empty. If LP cylinder is not empty,

 

 

 

refer to “Sudden drop in gas flow.”

 

 

 

 

 

 

 

 

ELECTRICAL ISSUES:

• Replace electrode(s).

 

 

• Electrode cracked or broken; “sparks at

 

 

crack.”

 

 

 

 

 

• Electrode tip not in proper position.

• Tip of electrode should be pointing toward port hole in burner. The

 

 

 

distance should be 1/8” to 3/16”. Adjust if necessary.

 

 

• Wire and/or electrode covered with

• Clean wire and/or electrode with rubbing alcohol and clean swab.

 

 

cooking residue.

 

 

 

 

 

• Wires are loose or disconnected.

• Reconnect wires or replace electrode/wire assembly.

 

 

 

 

 

 

 

• Wires are shorting (sparking) between

• Replace ignitor wire.

 

 

ignitor and electrode.

 

 

 

 

 

Continued on next

16 • 06401314

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Thermos 06401314 manual Emergencies