Getting Help

Visit www.sprint.com

You can go online to:

⬤Access your account information

⬤Check your minutes used (depending on your Sprint PCS Service Plan)

⬤View and pay your bill

⬤Make your life easier by enrolling in Sprint PCS Online Billing and Automatic Payment

⬤Purchase accessories

⬤Shop for the latest Sprint PCS Phones

⬤View available Sprint PCS Service Plans and options

⬤Learn more about Sprint Power Vision and other great products like Sprint PCS Picture MailSM, games, ringers, screen savers, and more

Reaching Sprint Customer Service

You can reach Sprint Customer Service many different ways:

⬤Dial on your Sprint PCS Phone

⬤Sign on to your account at www.sprint.com

⬤Call us toll-free at 1-888-211-4727(Consumer customers) or 1-888-788-4727(Business customers)

⬤Write to us at Sprint Customer Service, P.O. Box 8077, London, KY 40742

Setting Up Service

Section 1A: Setting Up Service

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TOA Electronics A920 manual Getting Help, Reaching Sprint Customer Service

Contents

Sprint Power VisionSM Phone A920 by Samsung YJ02.04LMa920030906F7 Table of Contents 2E. Managing Call History 2C. Setting Your Phone’s Security2F. Using Contacts 2D. Controlling Your Roaming Experience 2J. Using the Built-in Camera 2G. Using the Phone’s Scheduler and Tools2H. Using Your Phone’s Voice Services 2I. Using the TransFLASH Card Sprint PCS Service Features 4B. Manufacturer’s Warranty Safety and Warranty Information3D. Sprint PCS Voice CommandSM 4A. Important Safety InformationPage Welcome and thank you for choosing Sprint Welcome to Sprint Phone Guide Introduction Iii Your Phone’s Menu Applications GamesRingers Screen Savers Voice Service Chat & Dating Premium Msg Settings Memo Pad World Time Bluetooth PlannerAlarm Clock Voice Memo Vii Settings Viii Order Prints PictBridge Print Settings & InfoMy Albums Find Add New Entry My Phone # Speed Dial #s Group My Name Card ServicesDisplay Backlight Sounds Volume Xii Power Vision Xiii SecurityRoaming Launch Pad Xiv Others Phone Info Bluetooth Xvi Getting Started Page This Section Setting Up ServiceSetting Up Service Setting Up Service To unlock your phone, follow these easy steps Getting Started With Sprint PCS ServiceDetermining if Your Phone is Already Activated Unlocking Your Phone To set up your voicemail Setting Up Your Voicemail Account Password Voicemail Password Sprint PCS Account PasswordsSprint PCS Vision or Sprint Power Vision Password Getting Help Reaching Sprint Customer Service To call Sprint PCS Directory Assistance To access automated invoicing informationReceiving Automated Invoicing Information Sprint PCS Directory Assistance To access Sprint Operator Services Sprint Operator ServicesPage Your Sprint PCS Phone Page Phone Basics Your Sprint PCS Phone The BasicsYour Sprint PCS Phone The Basics Front View of Your Phone Key Functions Press Up to access Missed Events Your Sprint PCS Phone The Basics Phone Basics Viewing the Display Screen Phone Basics Your Sprint PCS Phone The Basics Phone Basics Features of Your Sprint PCS Phone Phone Basics To turn your phone on Turning Your Phone On and OffTurning Your Phone On Turning Your Phone Off Battery Capacity Using Your Phone’s Battery and Charger To remove your battery Installing the BatteryRemoving the Battery To install the Li-Ion battery Using the Travel Charger Charging the BatteryTo use the travel charger provided with your phone Selecting Menu Items Navigating Through Phone Menus To go to the previous menu To return to standby modeDisplaying Your Phone Number Backing Up Within a Menu Making and Answering Calls To make a call using your keypadMaking Calls Dialing Options To answer an incoming call Answering Calls Missed Call Notification Answering a Roam Call With Call Guard EnabledTo disconnect a call when you are finished To display a Missed Call entry from standby mode Calling Emergency Numbers To exit Emergency mode In-Call Options Select New Entry or Existing Entry and press To save a number from standby modeEnd-of-Call Options Saving a Phone Number To find a phone number Finding a Phone Number To dial or save phone numbers with pauses Dialing and Saving Phone Numbers With Pauses To dial directly from a Contacts entry To make a call using Plus Code DialingPlus + Code Dialing Dialing From the Contacts List To use One-Touch Dialing for speed dial locations Using Speed DialingTo use Two-Touch Dialing for speed dial locations To change the character input mode Selecting a Character Input ModeEntering Text To enter a word using T9English Text Input Entering Characters Using T9 Text Input To enter characters by tapping the keypad Entering Characters by Tapping the Keypad To enter numbers Entering Numbers, Symbols, Smileys and Preset MessagesTo enter symbols To enter preset messages Controlling Your Phone’s Settings Controlling Your Phone’s Settings To select a ringer type for voice calls Sound SettingsRinger Types Selecting Ringer Types for Voice Calls To select a ringer type for messages Select Menu Settings Sounds Key ToneSelecting a Key Tone Selecting Ringer Types for Messaging To set the key tone level Select Menu Settings Sounds Key Tone Tone LengthKey Tone Level Key Tone Length To adjust your phone’s volume settings Adjusting the Phone’s Volume Settings To activate Silence All To enable or disable alert soundsAlert Notification Silence All Changing the Text Greeting Display SettingsChanging the Backlight Time Length To change the display images on main LCD To adjust the display’s contrastChanging the Display Screen Changing the Brightness Changing the Font Color Changing the Phone’s Menu StyleChanging the Dialing Font To change the appearance on the standby screen Changing the Foreground To enable your phone’s Location feature Location Settings Select Menu Messaging Settings General Message Alert Messaging SettingsSetting Message Alerts To hear an alert when you receive a new message To add a customized signature to each sent message Deleting Old MessagesAdding a Customized Signature To automatically delete read messages To edit or delete a preset message Managing Preset MessagesTo add a new preset message Select Menu Settings Others Airplane Mode Airplane ModeTTY Use With Sprint PCS Service To set your phone to Airplane Mode Select TTY Full, TTY+Hear, TTY+Talk, or TTY Off and press To turn TTY Mode on or off Favorites Phone Setup OptionsTo update your phone Updating Phone Software To set Auto Answer mode Call Answer ModeAuto Answer Mode To set call answer mode To assign a language for the phone’s display Call Setup OptionsSelect Menu Settings Others Language Display Language Making an Abbreviated Dial Call To set up abbreviated dialingSelect Menu Settings Others Call Setup Abbrev. Dial Abbreviated Dialing Restriction To access Contacts matchTo access call restriction Contacts Match Controlling Your Phone’s Settings Setting Your Phone’s Security Setting Your Phone’s Security Locking Your Phone Accessing the Security MenuUsing Your Phone’s Lock Feature To access the Security menu Unlocking Your Phone Calling in Lock ModeLocking Pic/Video To change your lock code Lock ServiceLocking Voice Services Changing the Lock Code Select Special # Using Special NumbersLocking Sprint Power Vision To add or replace a special number To erase all the names and numbers in your Contacts Erasing My ContentTo erase my content Erasing Contacts To erase all pictures and videos Resetting Your PhoneTo reset your phone Erasing Pic/Video To disable Sprint PCS Vision services Enabling and Disabling Sprint PCS Vision ServicesTo enable Sprint PCS Vision services Controlling Your Roaming Experience Roaming Recognizing the Roaming Icon on the Display Screen Understanding RoamingRoaming on Other Digital Networks To check your voicemail while roaming Checking for Voicemail Messages While Roaming Select Menu Settings Roaming Set Mode Setting Your Phone’s Roam ModeSet Mode To set your phone’s roam mode To place roaming calls with Call Guard on Using Call GuardSelect Menu Settings Roaming Call Guard To turn Call Guard on or off Controlling Your Roaming Experience Managing Call History Call History Call History Options Viewing HistoryTo view a Call History entry To place a call from Call History Making a Call From Call History To save a phone number from Call History Saving a Phone Number From Call History To erase Call History Prepending a Phone Number From Call HistoryErasing Call History To prepend a phone number from Call HistoryPage Using Contacts Using ContactsContacts To add a new entry Adding a New Contacts EntrySelect Menu Contacts Add New Entry Shortcut Finding Names Finding Contacts EntriesTo find Contacts entries by name To find entries designated as part of a group Finding Speed Dial NumbersFinding Group Entries Select Menu Contacts Speed Dial #s Contacts Entry Options To edit an entry’s phone number Adding a Phone Number to a Contacts EntryEditing a Contacts Entry’s Phone Number To add a phone number to an entry Assigning Speed Dial Numbers To select a ringer type for an entry Editing a Contacts EntrySelecting a Ringer Type for an Entry To make changes to an entry To dial a service from your Contacts Dialing Sprint PCS ServicesTo dial a service from standby mode using your keypad Using Contacts Scheduler & Tools Using the Phone’s Scheduler and Tools Adding an Event to the Scheduler Using Your Phone’s SchedulerTo add an event Event Alerts Viewing Events Event Alert MenuGoing to Today’s Scheduler Menu To erase a day’s scheduled events Using Your Phone’s Alarm ClockTo use the alarm clock Erasing a Day’s Events 102 Minutes, 10 minutes, 15 minutes, or 20 minutes To delete saved notes Using Your Phone’s Memo PadTo compose a note To read a saved note Select Menu Tools Calculator Using Your Phone’s ToolsUsing the Calculator To use the calculator Select Menu Tools Planner Task List Task List105 106 CountdownWorld Time To view the time in over 50 different locations Using Your Phone’s Voice Services 107 Voice Services To activate voice recognition Using Voice-Activated Dialing108 Voice Launch Using Call Name or #Calling Contacts Entries Calling Phone Numbers Digit Dialing Calling Nicknames110 Adapting Digit Dial Using Your Phone’s Voice Services 111Tips for adapting Digit Dial To adapt Digit Dial to your voice Menu Settings Voice Service112 Using Your Phone’s Voice Services 113 Resetting Digit Dial Adaptation Select Automatic, Always On or Always Off and press Using Choice ListsTo enable or disable choice lists for Digit Dial Enabling/Disabling Choice Lists Using Your Phone’s Voice Services 115 Using Send Text NameTo launch a text message To see a list of possible destinations Using Lookup NameUsing Go To App To use Lookup Name Using Your Phone’s Voice Services 117 Using Check ItemTo see and hear status information 118 Signal StrengthBattery Coverage Recording Voice Memos Managing Voice Memos Erasing Voice Memos Voice Memo Options Using the TransFLASH Card 121 Using the TransFLASH CardTransFLASH Card Removing the TransFLASH Memory Card Using Your Phone’s TransFLASH Card and AdapterUsing the TransFLASH Memory Card Inserting the TransFLASH Memory Card Using the TransFLASH Card 123 TransFLASH memory Icon Indicators 124 Using the TransFLASH SD Adapter Using the Built-in Camera 125 Using the Built-in CameraCamera To take a picture with the phone open Taking Pictures126 To create your Sprint PCS Picture Mail password Creating Your Sprint PCS Picture Mail PasswordUsing the Built-in Camera 127 128 Camera Mode Options Using the Built-in Camera 129 Setting the FlashTo activate the flash Using the Zoom Setting the Camera Self-timer Viewing Your Camera’s Status Area Display Selecting Camera SettingsTo select your camera settings Using the Built-in Camera 131 To review your stored pictures in the In Phone folder Storing PicturesPhone Folder Phone Folder Options Using the Built-in Camera 133 134 Recording VideosTo record a video Select Menu Pictures Camcorder Settings.. to select video Quality Video Mode OptionsUsing the Built-in Camera 135 Off On This Movie Always On Setting the Movie LightSetting the Camcorder Self-timer To set the movie light Storing Videos Selecting Video SettingsTo select your camcorder settings Using the Built-in Camera 137 138 Sending Pictures From the In Phone FolderTo send pictures from the In Phone folder Press Menu Pictures My Albums In Phone Sending Pictures From Messaging Using the Built-in Camera 139To send pictures from the Messaging menu 140 Managing Sprint PCS Picture Mail Using the Sprint PCS Picture Mail Web SiteTo access the Sprint PCS Picture Mail Web site Using the Built-in Camera 141 To view your online pictures from your phone Managing Online Pictures and Videos From Your Phone142 To upload pictures Using the Built-in Camera 143Uploading Pictures Downloading Your Online Pictures To send an album from the online pictures menu Sending Online Sprint PCS Picture Mail144 Using the Built-in Camera 145 Accessing Online Picture Options From Your Phone 146 To use PictBridge to print pictures from your phone Printing Pictures Using PictBridgeUsing the Built-in Camera 147 Printing From Your Phone 148 4x6 Default Using the Built-in Camera 149 Settings and InfoTo access the settings and info menu Select Menu Pictures Settings & Info 150 Using Your Phone’s Built-in Media Player 151 Using Your Phone’s Built-in Media PlayerMedia Player 152 Your Multimedia Channel Options Select Menu Media Player Accessing Your Media Players Channel ListingsTo access your media player and Channel Listings Using Your Phone’s Built-in Media Player 153 To select and play a media clip Playing a Video or Audio Clip154 Using Your Phone’s Built-in Media Player 155 Multimedia FAQsAre the videos that Im viewing live videos? 156 How can I cancel service if I decide I dont want it? Using Your Phone’s Built-in Media Player 157 158 Using Bluetooth Using Bluetooth Wireless TechnologyUsing Bluetooth Wireless Technology 159 To turn Bluetooth off Turning Bluetooth On and OffBluetooth Status Indicators To turn Bluetooth on To set a Bluetooth name for your phone Using the Bluetooth Settings MenuBluetooth Settings My Bluetooth Name To access the Bluetooth Settings menu 162 Bluetooth Settings VisibilityBluetooth Settings My Bluetooth Address To display your phone’s Bluetooth address Using Bluetooth Wireless Technology 163 Bluetooth Profiles 164 Pairing Bluetooth DevicesTo pair your phone with another Bluetooth device Paired Devices Using Bluetooth Wireless Technology 165 Waiting for Pairing 166 Sprint PCS Service Features 168 Sprint PCS Service Sprint PCS Service Features Basics169 Setting Up Your Voicemail Using Voicemail170 To display your Missed Log Voicemail NotificationNew Voicemail Message Alerts To call your voicemail 172 Using One-Touch Message AccessRetrieving Your Voicemail Messages Select Menu Messaging Voicemail. Call Voicemail 173 Using Expert ModeVoicemail Options Voicemail Button Guide 174 Setting Up Group Distribution ListsTo turn Expert Mode on or off Sprint PCS Callback 175 Voicemail-to-Voicemail MessageVoicemail-to-Voicemail Message Reply Voicemail-to-Voicemail Message Forwarding 176 Voicemail-to-Voicemail Receipt RequestContinue Recording Extended Absence Greeting 177 Clearing the Message IconVoicemail Menu Key To clear the icon from the display screen 178 179 Using Text SMS MessagingComposing Text SMS Messages To compose a Text SMS message 180 Accessing Text SMS MessagesTo read a Text SMS message To reply to a Text SMS message 181 Using Preset MessagesTo add and/or edit preset messages Select Menu Messaging Settings General Preset Messages Activating Voice SMS Messaging Using Voice SMS MessagingPlaying a Voice SMS Message 183 Composing Voice SMS MessagesTo compose a Voice SMS message Select Contacts Entry 184 Accessing Voice SMS MessagesTo play a Voice SMS message To reply to a Voice SMS message To respond to an incoming call while you’re on a call Using Caller IDTo switch back to the first caller Responding to Call Waiting To make a Three-Way Call Making a Three-Way Call186 187 Using Call ForwardingTo activate Call Forwarding To deactivate Call Forwarding 188 Sprint PCS Vision Sprint PCS VisionSMSprint PCS Vision 189 190 Sprint PCS Vision Applications Sprint PCS Vision 191 Your User NameFinding Your User Name To find your User Name To launch a Sprint PCS Vision connection Vision ConnectingLaunching a Sprint PCS Vision Connection Sprint PCS Vision Home Sprint PCS Vision 193 To change your Net Guard settingsSelect Menu Settings Power Vision Net Guard Net Guard 194 Sprint PCS Vision Connection Status and Indicators Softkeys Navigating the WebScrolling Going Back SelectingGoing Home Message Types Accessing MessagingAccessing Sprint PCS Mail Sprint PCS Messaging 198 Accessing Additional Email Providers Sprint PCS Vision 199 Accessing Instant Messaging 200 Accessing Wireless ChatroomsTo access a chatroom from the browser Select Menu Web Messaging Chat & Dating Jumbuck Sprint PCS Vision 201 Accessing the Download MenusTo access the Sprint PCS Vision download menus Select Menu My Content 202 Selecting an Item to DownloadDownloading an Item To download a selected item To access My Content Manager Using My Content ManagerSprint PCS Vision 203 204 To download purchased content from My Content Manager Sprint PCS Vision 205 Using the Browser MenuWeb Exploring the Web To open the browser menu Opening the Browser Menu206 To create a bookmark Accessing a BookmarkTo access a bookmark Creating a Bookmark Going to a Specific Web Site Deleting a BookmarkReloading a Web Select More Restart Browser Sprint PCS Vision FAQsRestarting the Web Browser To restart the Web browser 210 When is my data connection active?When is my data connection dormant? Can I sign out of data services? Sprint Power Vision Sprint Power VisionSMSprint Power Vision 211 Enabling Sprint Power Vision Getting to Know Sprint Power Vision212 Exploring the Sprint Music StoreSM Accessing the Sprint Music StoreTo access the Sprint Music Store Sprint Power Vision 213 214 Purchasing and Downloading Music Backing Up Your Downloaded Music Files Sprint Power Vision 215To back up your downloaded music files Playing Music From the Sprint Music Store Accessing the Music Player216 Sprint Power Vision 217 Personalizing Your Service With On DemandInitializing Your On Demand Service To initialize your phone’s On Demand service To access News information using On Demand Accessing On Demand Information218 Sprint Power Vision 219 To access Movies information using On Demand 220 Using Your Sprint PCS Phone as a ModemSetting Up a Data Connection With Your PC To set up your phone-to-PC data connection Sprint Power Vision 221 222 Voice Command Sprint PCS Voice CommandSMSprint PCS Voice Command 223 It’s Easy to Get Started Getting Started With Sprint PCS Voice Command224 Creating Your Own Address Book Sprint PCS Voice Command 225 To make a call with Sprint PCS Voice Command Making a Call With Sprint PCS Voice Command226 To access information using Sprint PCS Voice Command Accessing Information Using Sprint PCS Voice CommandSprint PCS Voice Command 227 228 Safety Warranty Information 230 Important Safety Information Important Safety InformationImportant Safety Information 231 232 General Precautions Important Safety Information 233 Maintaining Safe Use of and Access to Your PhoneFollowing Safety Guidelines Using Your Phone Near Other Electronic Devices 234 Restricting Children’s Access to Your PhoneTurning Off Your Phone Before Flying Turning Off Your Phone in Dangerous Areas Protecting Your Battery Caring for the BatteryImportant Safety Information 235 236 Knowing Radio Frequency SafetyRadiofrequency RF Energy Understanding How Your Phone Operates Important Safety Information 237 Specific Absorption Rates SAR for Wireless Phones Phone Guide Proprietary Notice Owner’s Record238 Warranty Manufacturer’s WarrantyManufacturer’s Warranty 239 240 Manufacturer’s Warranty Manufacturer’s Warranty 241 242 Manufacturer’s Warranty 243 244 Index IndexIndex 245 Index 246 247 248