TROUBLESHOOTING GUIDE
PROBLEM | POSSIBLE REASONS | POSSIBLE SOLUTIONS |
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ThunderVac will not operate.
ThunderVac has no suction or very weak suction.
-Power cord may not be firmly plugged into outlet.
-No power coming from outlet.
-Unit may be in need of service.
-Dust Tank is improperly installed.
-Dust Tank is full.
-One or more filters are clogged.
-Hose or nozzle passage is clogged.
-Firmly replace power cord into wall outlet.
-Check fuse or breaker. Please note they may need replacement.
-Contact qualified and licensed service personnel.
-Replace Dust Tank so that it firmly snaps into place.
-Empty Dust Tank.
-Clean and rinse filter/filters with cool or lukewarm water, or replace filters*.
-Turn unit off and unplug from wall outlet. Check for possible obstruction in Intake Hole and/or accessories.
Dust escapes | - Dust Tank improperly |
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- Replace Dust Tank so that it | ||
from | installed. | firmly snaps into place. |
ThunderVac. | - Dust Tank is full. | - Empty Dust Tank. |
| - Hose improperly installed. | - Review instructions for |
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| proper Hose attachment. |
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Flexible Hose and | - Dust Tank is full. | - Empty Dust Tank. |
accessories do not |
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lift dust. | - One or more filters are | - Clean and rinse filter/filters |
| clogged. | with cool or lukewarm water, |
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| or replace filters*. |
| - Hose or Intake Hole is | - Turn unit off and unplug |
| clogged. | from wall outlet. Check for |
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| possible obstruction in Intake |
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| Hole and/or accessories. |
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* See ordering insert included with this manual for information on obtaining replacement filters.
BEFORE RETURNING ANY PRODUCT THAT IS DEFECTIVE:
1.Read all instructions in this manual.
2.Read Troubleshooting Guide above.
3.Contact our Customer Service at (800)
NOTE: To ensure prompt and accurate service, call for a Return Authorization Number before returning any unit to Top Innovations, Inc. Failure to obtain a Return Authorization Number will cause a delay in both warranty and
10 | Top Innovations, Inc. |
