ENGLISH

8. TROUBLE SHOOTING

Symptom

Possible cause

Solution

No display

Batteries uncharged

Check the position of the batteries

 

 

 

Recharge the batteries

 

 

Handset turned OFF

Turn ON the handset

No tone

Telephone cord badly connected

Check the telephone cord connection

 

 

The line is occupied by another

Wait until the other handset hangs up

 

 

handset

 

The icon

Handset out of range

Bring the handset closer to the base

 

flashes

 

 

 

 

 

 

 

The base has no power supply

Check the mains connection to the base

 

 

The handset is not registered

Register the handset on the base

 

 

on the base

 

Base or handset

The ringing volume is zero or low

Adjust the ringing volume

do not ring

 

 

Tone is good, but

The dialling mode is wrong

Adjust the dialling mode (pulse/tone)

there is

 

 

no communication

 

 

Not possible to

The FLASh time is too short

Set the unit to Long Flash time

transfer a call

 

 

on PABX

 

 

Telephone does not

Manipulation error

Remove the batteries and

react to pressing

 

but them back in place

the keys

 

 

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Topcom Butler 2562

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Topcom 2562 manual Trouble Shooting, Symptom Possible cause Solution