Topcom V 1.0 manual Troubleshooting

Topcom Webt@lker 200

8Troubleshooting

1.Skype is launched, but it has no response when I press any button using my USB phone.

Make sure your Skype is allowed to be accessed by the provided API. To check this setting, open Skype window and take these steps:

Click Tools > Options > Privacy > Manage other program's access to Skype.

Select WEBTALKER 200.EXE and click Change, then re-select a proper option to let the program access Skype. If you have reset a proper option but there is still no response, try to reboot your computer.

2.While Skype, the voice is played from the PC sound card instead from the USB phone.

Make sure your software is configured to use the USB phone as audio in/out device.

In Skype window, click Tools > Options > Sound Devices. When the following screen pops up, make sure the microphone and speaker are correctly configured as below.

18 Topcom Webt@lker 200