Chapter 8: Troubleshooting

Closed caption problems

If the program or video you selected is not closed- captioned, no captions will display (page 35,36).

If text is not available, a black rectangle may appear. If this happens, turn off the closed caption feature

(page 35,36).

A closed-caption signal may not display correctly in the following situations: a) when a videotape has been dubbed; b) when the signal reception is weak; or c) when the signal reception is nonstandard (page 35,36).

Rating blocking (V-Chip) problems

If you forget your PIN code: Press four times within five seconds. The PIN code will be cleared and you can enter a new PIN code.

The V-Chip feature is available for the U.S. V-Chip system, or Canada (if available)(page 39,40).

HDMI problems

For HDMI cables

Make sure to use cables with the HDMI Logo

() (page 17).

For Legacy HDMI source

Some legacy HDMI sources may not work properly with the latest HDMI TV products, due to new standard adoption.

LED indications

The green or red LED lights on the TV front indicate the TV’ s status, as described below.

TV front

LED Indication

 

LED Indication

Condition

 

 

 

1)

Green

The TV is operating properly.

 

 

 

2)

Red

Power off (standby mode)

 

 

 

If the problem still exists:

In the U.S., call TACP Consumer Solutions at 1-800-575-5469.

In Canada, locate the nearest Toshiba authorized service depot by directing your web browser to www.toshiba.ca; click “Home Entertainment,” and then click “Support.”

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Toshiba 19AV500U manual LED indications, Closed caption problems, Rating blocking V-Chip problems, Hdmi problems

19AV500U specifications

The Toshiba 19AV500U is a compact and versatile television that caters to both entertainment enthusiasts and casual viewers alike. This model is particularly designed for those with limited space, making it an ideal choice for bedrooms, kitchens, or smaller living areas. Despite its modest size, the 19AV500U packs a range of impressive features and technologies that enhance the viewing experience.

One of the standout characteristics of the Toshiba 19AV500U is its 19-inch LED display. The combination of LED backlighting and a high-resolution panel provides vibrant colors and sharp images with excellent clarity. This makes it suitable for watching everything from action-packed movies to the latest TV shows. The television also supports a 16:9 aspect ratio, ensuring that viewers can enjoy their favorite content in a format that matches the original broadcast quality.

Equipped with multiple connectivity options, the Toshiba 19AV500U makes it easy to connect external devices. With HDMI ports, users can effortlessly link gaming consoles, Blu-ray players, or streaming devices. The inclusion of a USB port also allows for playback of videos and photos directly from USB drives, enhancing the TV's versatility. Additionally, the model features built-in support for both ATSC and NTSC tuners, providing users access to a variety of over-the-air broadcasts.

The audio quality of the 19AV500U is enhanced by its integrated speakers, which deliver clear and dynamic sound. While the built-in audio system is suitable for general viewing, it can be complemented with external audio systems or soundbars via the available audio output options.

For those who prioritize energy efficiency, the Toshiba 19AV500U also comes with an energy-saving mode, reducing its power consumption and footprint. This feature not only helps users save on energy bills but also aligns with eco-friendly initiatives.

Overall, the Toshiba 19AV500U is an excellent choice for anyone looking for a practical yet feature-packed television. Its combination of compact size, vibrant display, versatile connectivity options, and enhanced audio capabilities makes it a valuable addition to any room, providing an enjoyable viewing experience in a small footprint. Whether for casual viewing or as an auxiliary TV for specific spaces, the 19AV500U stands out as a solid performance option.