Questions and Answers
Below are the answers to some of the most common queries.For more information go to www.toshiba.co.uk
Q Why is the DTV main menu unavailable?
Analogue mode (TV) is selected. Press | to |
A select DTV. |
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Q Why is the digital channel locked? |
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The channel has been selected in the locked |
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A programmes list, see page 19 . |
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Q Why can only certain digital channels be viewed?
A Favourite Mode has been set to On. See page 19 .
Why are some encrypted digital channels Q unavailable?
Your subscription needs upgrading. Contact your A service provider.
Q Why is the soundtrack in English when a different audio language has been selected?
A The programme is currently being broadcast with an English soundtrack only.
Q What can be done if the PIN number has been forgotten?
Use the master pin code of 1276, then change to A a number of your choice.
Ensure that
Q Why when digital subtitles have been selected are they not showing on the screen?
A Subtitles are not currently being transmitted by the broadcaster.
Q Why is there no digital text service?
The digital programme being viewed is not A broadcasting digital text. Try another digital
programme.
Q Why do I have black bars in a 4:3 picture?
This is normal operation. The bars on the left and A right of picture are generated by the TV set. The
black bars on the top and bottom of the screen occur during a 16:9 broadcast.
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