English - 29 -
Below are the answers to some of the most comm on queries.For more informa tion go to www.toshiba.co.uk
QWhy is the DTV main menu unavailable? QWhy is there no digital text service?
A
Analogue mode (TV) is selected. Press to
select DTV. AThe digital programme being viewed is not
broadcasting digital text. Try another digital
programme.
QWhy is the digital channel locked? QWhy do I have black bars in a 4:3 picture?
AThe channel has been selected in the locked
programmes lis t, see page 19.AThis is norm al operation. The bars on the left and
right of picture are generated by the TV set. The
black bars on the top and bottom of the screen
occur during a 16:9 broadcast.
QWhy can only certain digital channels be viewed?
AFavourite Mode has been set to On. See page 19.
QWhy are some encrypted digital channels
unavailable?
AYour subscription needs upgrading. Contact your
service provider.
QWhy is the soundtrack in English when a
different audio language has been selected?
AThe programme is currently being broadcast with
an English soundtrack only.
QWhat can be done if the PIN number has been
forgotten?
AUse the master pin code of 1276, then change to
a number of your choice.
Ensure that no-one else can use the Master PIN
by removing the Owners manual.
QWhy when digital subtitles have been selected
are they not showing on the screen?
A
Subtitles are not currently being transmitted by the
broadcaster.
Questions and Answers