Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.
Problem | Solution |
TV will not turn on | • Make sure the power cord is plugged in, then press POWER. |
| • The remote control batteries may be dead. Replace the batteries. |
No picture, no sound | • Check the antenna/cable connections. |
No sound, picture OK | • The sound may be muted. Press VOLUME. |
| • The station may have broadcast difficulties. Try another channel. |
| • Check that the SPEAKERS function in the AUDIO menu is set correctly. |
Poor sound, picture OK | • The station may have broadcast difficulties. Try another channel. |
Poor picture, sound OK | • Check the antenna connections. |
| • The station may have broadcast difficulties. Try another channel. |
| • Adjust the PICTURE menu. |
Poor reception of broadcast channels | • The station may have broadcast difficulties. Try another channel. |
| • Check the antenna connections. |
| • If you are using a VCR, make sure the TV/VCR button is set correctly. |
Cannot receive above channel 13 | • Make sure the TV/CABLE switch is set to the mode that corresponds |
| with the signal source (antenna or cable). |
Black box appears on the screen | • The closed caption feature may be set to one of the Text modes (T1, T2, |
| T3, or T4). Turn closed captioning off. |
Unable to select a certain channel | • The channel may be locked out with the CH LOCK feature, or erased |
| with the ADD/ERASE feature. |
Multiple images | • The station may have broadcast difficulties. Try another channel. |
| • Antenna reception may be poor. Use a highly directional outdoor |
| antenna. |
Poor color or no color | • The station may have broadcast difficulties. Try another channel. |
| • Adjust the TINT and/or COLOR in the PICTURE menu. |
| • If you change the direction of the TV while the TV is activated, the |
| picture may suffer from color shading. If so, turn off the TV and allow it |
| to cool for about 30 minutes, then turn on the TV again. |
| The picture should improve. |
No stereo or SAP sound from a | • Make sure the MTS feature is set properly. |
known MTS broadcast |
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The remote control does not operate | • Make sure the appropriate device mode is selected. |
| • There may be an obstruction between the remote control and the remote |
| control sensor. Remove the obstruction. |
| • The remote control batteries may be dead. Replace the batteries. |
Cannot access signal input sources | • Check the Video Lock feature. |
(Video1, Video2, Video3, or |
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ColorStream) or Channels 3 and 4 |
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Introduction |
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Connecting | yourTV |
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Usingthe | RemoteControl |
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Settingup | yourTV |
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UsingtheTV’s | Features |
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Appendix |
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Index |
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