Troubleshooting
Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.
Problem | Solution | |
TV will not turn on | • | Make sure the power cord is plugged in, then press POWER. |
| • | The remote control batteries may be dead. Replace the batteries. |
No picture, no sound | • | Check the antenna/cable connections. |
No sound, picture OK | • The sound may be muted. Press VOLUME. | |
| • | The station may have broadcast difficulties. Try another channel. |
| • Check that the SPEAKERS function in AUDIO menu is set properly. | |
Poor picture, sound OK | • | Check the antenna connections. |
| • | The station may have broadcast difficulties. Try another channel. |
| • Adjust the PICTURE menu. | |
Poor reception of broadcast channels | • | The station may have broadcast difficulties. Try another channel. |
| • | Check the antenna connections. |
| • | If you are using a VCR, make sure the TV/VCR button is set |
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| correctly. |
Cannot receive above channel 13 | • | Make sure the TV/CABLE switch is set to the mode that |
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| corresponds with the signal source type (cable company or outside |
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| antenna). |
Black box appears on the screen | • The closed caption feature may be set to one of the Text modes (T1, | |
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| T2, T3, or T4). Turn closed captioning OFF. |
Unable to select a certain channel | • The channel may be locked out with the CH LOCK feature, or | |
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| erased with the ADD/ERASE feature. |
Multiple images | • | The station may have broadcast difficulties. Try another channel. |
| • | Antenna reception may be poor. Use a highly directional outdoor |
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| antenna. |
Poor color or no color | • | The station may have broadcast difficulties. Try another channel. |
| • Adjust the TINT and/or COLOR in the PICTURE menu. | |
No stereo or SAP sound from a | • | Make sure the MTS feature is set properly. |
known MTS broadcast |
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The front panel buttons do not operate | • Check the FRONT PANEL LOCK feature. | |
The remote control does not operate | • | Check if the TV/CABLE/VCR switch is properly set. |
| • | Remove all obstructions between the remote control and the remote |
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| control sensor in the TV. |
| • | The remote control batteries may be dead. Replace the batteries. |
Cannot access signal input sources | • Check the VIDEO LOCK feature. | |
(Video1, Video2, Video3, |
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ColorStream HD1/HD2) and/or |
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Channels 3 and 4. |
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Introduction |
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Connecting | yourTV |
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Usingthe | RemoteControl |
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Settingup | yourTV |
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UsingtheTV’s | Features |
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Appendix |
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Index |
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49
