Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the problem and some solutions.

Problem	Solution
TV will not turn on	•	Make sure the power cord is plugged in, and then press POWER.
	•	The remote control batteries may be dead. Replace the batteries.
No picture, no sound	•	Check the antenna/cable connections.
	•	Press the TV/VIDEO button to check the main picture source.
No sound, picture OK	•	The sound may be muted. Press VOL yz.
	•	The station may have broadcast difficulties. Try another channel.
	•	Make sure the SPEAKERS feature in the AUDIO menu is set
		correctly.
Poor sound, picture OK	•	The station may have broadcast difficulties. Try another channel.
Poor picture, sound OK	•	Check the antenna connections.
	•	The station may have broadcast difficulties. Try another channel.
	•	Adjust the PICTURE menu.
Poor reception of broadcast channels	•	Check the antenna connections.
	•	The station may have broadcast difficulties. Try another channel.
	•	If you are using a VCR, make sure the TV/VCR button is set
		correctly.
Cannot receive above channel 13	•	Make sure the TV/CABLE/VCR switch is set to the mode that
		corresponds with the signal source (cable or outside antenna).
Black box appears on the screen	•	The closed caption feature may be set to one of the Text modes (T1,
		T2, T3, or T4). Set closed captioning to OFF.
Unable to select a certain	•	The channel may be locked out with the CH LOCK or VIDEO
channel or VIDEO input		LOCK feature, or erased with the ADD/ERASE feature.
Multiple images	•	The station may have broadcast difficulties. Try another channel.
	•	Antenna reception may be poor. Use a highly directional outdoor
		antenna.
Poor color or no color	•	The station may have broadcast difficulties. Try another channel.
	•	Adjust the TINT and/or COLOR in the PICTURE menu.
	•	The picture may suffer from color shading if you change the
		direction of the TV while it is on. Turn the TV off and allow it to
		cool for 30 minutes before turning it on again.
No stereo or SAP sound from a	•	Make sure the MTS feature is set properly.
known MTS broadcast
The remote control does not operate	•	Make sure the TV/CABLE/VCR switch is set properly.
	•	There may be an obstruction between the remote control and the
		remote control sensor. Remove the obstruction.
	•	The remote control batteries may be dead. Replace the batteries.
Cannot access signal input sources	•	Check the VIDEO LOCK feature.
(Video 1-2-3, ColorStream) and/or
channels 3 and 4.

Introduction


Connecting	yourTV


Usingthe	RemoteControl


Settingup	yourTV


UsingtheTV’s	Features


Appendix


Index

61A60R, 55A60A, 50A60A, 55A60R specifications

The Toshiba A60 series, including the 55A60R, 50A60A, 55A60A, and 61A60R models, represents a diverse range of televisions designed to cater to various viewing experiences and preferences. With Toshiba's commitment to delivering quality and innovation, these models encompass several features and technologies that enhance the overall television experience.

The 55A60R boasts a stunning 55-inch display, making it an excellent choice for home cinema enthusiasts. Its 4K Ultra HD resolution ensures stunning picture clarity and detail, bringing movies and TV shows to life with vivid colors and sharp images. The model is equipped with Toshiba’s proprietary REGZA ENG technology, which enhances picture quality by optimizing contrast and brightness, thereby delivering deeper blacks and brighter whites.

The 50A60A, while slightly smaller at 50 inches, maintains the same high resolution, ensuring that viewers can enjoy their favorite content with exceptional clarity. This model includes Dolby Vision support, which provides an enhanced viewing experience by delivering improved color accuracy and contrast. Additionally, HDR compatibility allows for a broader spectrum of colors, making it ideal for streaming high-definition content.

For those looking for a larger screen, the 55A60A offers the same powerful features as the 55A60R, along with smart capabilities. Integrated with the latest version of the Android TV operating system, users can access a plethora of apps and streaming services. Voice control compatibility with Google Assistant simplifies navigation, allowing viewers to search for shows and movies effortlessly.

The 61A60R stands out with its expansive 61-inch display, perfect for watching sports or playing games with family and friends. This model also incorporates Toshiba's Ultra HD Upscaling technology, which enhances lower-resolution content, making it look closer to 4K quality. This feature is particularly beneficial for users who enjoy a wide variety of content, ranging from classic movies to the latest streaming releases.

In terms of sound quality, all models in the A60 series include Dolby Audio, which enriches the overall audio experience, providing clear dialogue and immersive surround sound effects. Connectivity options are abundant across the range, including multiple HDMI and USB ports, enabling users to connect gaming consoles, Blu-ray players, and other external devices with ease.

Overall, Toshiba’s A60 series exemplifies a perfect blend of cutting-edge technology, enhanced features, and user-friendly interfaces, making these models an attractive choice for any entertainment setup. Whether watching movies, playing games, or streaming content, Toshiba ensures a captivating experience for all viewers.

Toshiba 61A60R, 50A60A, 55A60R, 55A60A owner manual Troubleshooting

Models: 61A60R 55A60A 50A60A 55A60R

Troubleshooting

Problem

Solution

61A60R, 55A60A, 50A60A, 55A60R specifications