Chapter 10: Troubleshooting

TV Guide On Screen FAQs (continued)

19.Q: I have seen the word “download” in reference to the TV

Guide On Screen system. What does that mean?

A:“Download” refers to the times throughout the day when the TV Guide On Screen system is receiving channel and listings information from your Cable or over-the-air antenna transmission.

20.Q: After some show titles, I have noticed from 1 to 4 stars (****). What does that mean?

A:These stars are a broadcast-industry ratings system used to inform you of a show’s quality. The more stars, the better the rating.

21.Q: What do the colors for shows in the Listings and Search screens indicate?

A:Green = Sports; Dark Blue = Children’s; Purple = Movies; Teal = Other Show.

22.Q: How do I add, delete, or change the assigned number of channels on the TV Guide On Screen system?

A:See the “Change channel display” section in the TV Guide On Screen owner’s manual.

23.Q: Why are some of my channels listed on the wrong number?

A:There are several possibilities:

a)Incorrect channel lineup was selected. Access “Change system settings” and choose “Yes, but my channel lineup is incorrect,” and then reselect the correct lineup.

b)Channel line-up changes have not yet been processed. Use the “Change channel display” feature to make adjustments.

c)Initial setup was done incorrectly (that is, the wrong ZIP/postal code was entered.) Redo the initial setup.

24.Q: Why doesn’t the program highlighted match up with the video window on my TV screen?

A: There are several possibilities:

a)The station in question made a late change to its scheduled program listing and the TV Guide On Screen system has not yet been updated.

b)The TV is receiving broadcasts through a modified or boosted antenna system or a satellite dish (not supported by the TV Guide On Screen system).

c)Initial setup was done incorrectly. (i.e., the wrong ZIP/postal code was entered.) Redo the initial setup.

d)Incorrect channel lineup was selected. Access “Change system settings” and choose “Yes, but my channel lineup is incorrect,” and then reselect the correct lineup.)

e)The video window may be locked. Press SPLIT to unlock.

25.Q: Can I move my favorite stations to the top of the TV

Guide On Screen display screen?

A:Yes. Use the “Change channel display” feature to make adjustments. Highlight the station call letters to be moved, then use the BLUE, GREEN, and/or Number buttons to reassign the position of the station.

OPERATIONS

26.Q: How can I look for a specific show in the TV Guide

On Screen system?

A:SEARCH lets you find shows by category (Alphabetical, HDTV, Movies, Sports, Children, Educational, News, Variety, Series) or by Keyword.

27.Q: My cable box will not change channels with the

TV Guide On Screen system. What’s wrong?

A: There are several possibilities:

a)The incorrect cable box code was entered during TV Guide On Screen initial setup. Redo initial setup.

b)The G-LINK (IR blaster) cable may not be connected properly (see page 25).

c)The cable box has no remote capability and is incompatible.

28.Q: How do I resize or close the Info window?

A: Press the INFO button on the remote control to resize the

Info window. Press the INFO button again to close the Info window.

29.Q: Is there a way to go directly to the next day’s listings without scrolling through each time slot?

A:Yes. Highlight the station you want to look ahead, use the Channel Number buttons on the remote control to enter “24,” and then press MENU. In the resulting menu, press z two times to scroll down to select the HOURS AHEAD option, and then press ENTER.

30.Q: Why can’t I record a show? All I get is snow or a blue screen.

A:There are several possibilities (without a cable box):

a)The recording unit was not connected or set up correctly.

b)The incorrect channel lineup was selected. Press GUIDE and then • to highlight SETUP. Press z to highlight “Change system settings,” and then press ENTER. Follow the on-screen prompts to select the correct channel lineup.

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Copyright © 2004 TOSHIBA CORPORATION. All rights reserved.

 

 

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Toshiba 51H94 owner manual How do I resize or close the Info window?