50HM67_EN.book Page 62 Thursday, March 29, 2007 11:28 AM

Chapter 8: Troubleshooting

LED indications

The yellow, blue, and red/green LED lights on the TV (at the bottom center of the TV) indicate the TV’s status, as described below.

Note: If the TV loses A/C power (e.g., a power outage occurs or the power cord is unplugged), when power is restored, the yellow LED will blink while the TV is booting until the remote control is usable. This is normal and is not a sign of malfunction.

TV front

Yellow LED Blue LED Red/Green LED

“Voice announce” feature

When certain non-standard conditions occur, the LEDs on the TV will blink and the TV will play a recorded

“voice announcement” describing the condition (see the table below for the specific conditions that include a voice announcement).

To repeat the voice announcement and hear additional information, press the MENU button on the TV while the LEDs are blinking.

 

LED Indication

Condition

Solution

Voice

 

Announce

 

 

 

 

1)

Blue is ON (solid).

The TV is operating

 

 

properly.

 

 

 

 

 

 

 

 

 

2)

Green is ON (solid).

Power-On Mode Fast.

See “Setting the Power-On Mode feature” (- page

 

 

 

 

3)

Yellow blinks.

Standby with Power-On

35).

 

 

Mode Fast.

 

 

4)

Blue is ON (solid).

The lamp is not working

The TV will automatically try to restart itself eight times

 

 

Yellow blinks.

properly.

(see item #4).

 

 

 

 

Note: If the TV is powered off and then quickly on again

 

 

 

 

when the lamp unit is hot, it may take several minutes

 

 

 

for the picture to appear on-screen. This is a property of

 

 

 

DLP® TV lamp technology and is NOT a sign of

 

 

 

 

malfunction. For details, see “Setting the Power-On

 

 

 

 

Mode feature” and “IMPORTANT NOTICE ABOUT

 

 

 

 

HOT LAMP RESTART” (- page 35).

 

 

 

 

 

 

5)

Yellow is ON

The lamp is not working

Turn the TV OFF and then ON again. If the problem

“Lamp not

 

(solid). Red blinks.

properly after the eighth

persists, contact TACP Consumer Solutions at 1-800-

working”

 

 

automatic restart (see

631-3811 in the U.S. or TCL Customer Service at

 

 

 

item #3).

1-800-268-3404 in Canada.

 

6)

Yellow is ON

The lamp unit door is not

Turn OFF the TV and unplug the power cord. Review

“Lamp door is

 

(solid).

seated properly.

“Lamp unit replacement and care” in Chapter 9 to

open.”

 

 

 

ensure that the lamp door is installed securely.

 

7)

Red blinks.

Fan stopped.

 

“Fan stopped.”

 

 

 

 

 

8)

Blue blinks slowly.

Abnormal operation of

 

 

Red blinks.

BUS line. (light engine).

 

 

 

 

 

 

 

 

 

9)

Blue blinks slowly.

Abnormal operation of

Turn OFF the TV and unplug the power cord. Plug the

 

 

BUS line.

 

 

power cord in again and turn ON the TV.

 

 

 

 

 

10)Blue blinks quickly.

Power Protect

 

 

 

Detection.

 

 

 

 

 

 

 

 

 

11)Blue blinks quickly.

The color wheel has

 

“Color wheel

 

Red blinks.

stopped.

 

stopped.”

 

 

 

 

12)Blue blinks quickly.

An abnormal

Turn OFF the TV. Check to make sure none of the slots

“Temperature

 

Yellow blinks.

temperature increase

or openings in the TV cabinet are covered, blocked, or

warning.”

 

Red blinks.

has occurred.

dusty. Turn ON the TV again.

 

 

 

 

 

 

 

 

 

 

If, after trying the solution, the problem still exists:

In the U.S., call TACP Consumer Solutions at 1-800-631-3811.

In Canada, locate the nearest Toshiba authorized service depot by directing your web browser to www.toshiba.ca; click “Home Entertainment,” and then click “Support.”

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Toshiba 50HM67, 65HM167, 57HM167 manual LED indications, LED Indication Condition Solution Voice Announce