User’s Manual 9-9
Troubleshooting
Some CD/DVDs run
correctly, but others do
not
The software or hardware configuration may be
causing a problem. Make sure the hardware
configuration matches your software’s needs.
Check the CD/DVD’s documentation.
Check the type of CD/DVD you are using. The
drive supports:
DVD-ROM: DVD-ROM, DVD-Video
CD-ROM: CD-DA, CD-Text, Photo CD (single/
multi-session), CD-ROM Mode 1,
Mode 2, CD-ROM XA Mode 2
(Form1, Form2), Enhanced CD
(CD-EXTRA), CD-G (Audio CD
only), Addressing Method 2
Check the region code on the DVD. It must
match that on the DVD-ROM drive. Region
codes are listed in the Fixed optical media drives
section in Chapter 2, The Grand Tour.
If problems persist, contact your dealer.
Problem Procedure