3. TROUBLESHOOTING
EO18-33024
3. TROUBLESHOOTING
3.TROUBLESHOOTING
Problems |
| Cause |
| Solution |
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The printer is not turned | 1. | The battery is not loaded correctly. | 1. | |
on. | 2. | The battery terminal is | 2. | Replace the battery terminal. |
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| disconnected from the soldering |
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| part. |
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| 3. | CPU PC board ass'y failure or | 3. | Replace the CPU PC board ass'y or |
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| Drive PC board ass'y failure |
| the Drive PC board ass'y. |
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The printer does not print | 1. | The media roll is not loaded | 1. | |
media. |
| correctly. | 2. | Close the media cover completely. |
(The status indicator | 2. | The media cover is not closed | ||
blinks in red.) |
| completely. | 3. | Remove the jammed media and re- |
| 3. | The media is jammed in the | ||
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| printer. |
| load the media roll correctly. |
| 4. | The print head FPC harness or the | 4. | Replace the print head FPC harness |
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| print head |
| or the print head ass'y. |
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| element is broken. | 5. | Open the media cover and allow the |
| 5. | The print head temperature | ||
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| reached the | . | print head to cool. |
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| upper limit of the operating |
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| temperature. | 6 . Open the media cover and close it | |
| 6. | Flash ROM write error or erase | ||
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| error |
| again. |
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| occurred. |
| Replace the CPU PC board ass'y. |
| 7. | There is insufficient area in the | 7. | Open the media cover and close it |
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| flash ROM. |
| again. |
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| Erase the data. |
| 8. | The print mode is not selected | 8. | Open the media cover and close it |
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| correctly. |
| again. |
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| Send the correct print mode from the PC | |
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| or handy terminal. |
The printer does not print | 1. | A communication error occurred. | 1. | Check that the interface cable is |
media. |
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| connected firmly. |
(The status indicator |
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| Check the communication parameters. |
Blinks in green or orange.) |
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The printer does not print | 1. | The battery voltage is low. | 1. | Turn off the printer and replace the |
media. |
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| battery with a fully charged one. |
(The status indicator lights |
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in red.) |
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The printer does not print | 1. | The battery is nearly end. | 1. | Replace the battery with a fully |
media. |
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| charged one as soon as possible. |
(The status indicator lights |
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in orange.) |
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The [FEED] button does |
| 1. The [FEED] button is depressed | 1. | Press the [FEED] button more |
not function. |
| incompletely. |
| strongly. |
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| Replace the CPU PC board ass'y or |
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| Drive PC Board. |
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3- 1
