Cannot ping this equipment

Problem description

You can check if this equipment is correctly connected to a network by executing a ping com- mand from a computer.

If this equipment does not respond when you ping it, there is a problem either with the network configuration or with device operation.

The following checklist helps you identify the source of the error and directs you where you can find more information about solving it.

No.

Check Item

Yes

No

Countermeasure

 

 

 

 

 

1

Confirm that the TCP/IP

Next Step

 

The networking section of your

 

protocol suite is installed on

Ö

operating system documentation.

 

Ø

 

the client computer.

 

 

 

 

 

 

 

 

 

 

 

2

Look at the NIC configura-

 

 

Enter the correct TCP/IP settings.

 

tion page and confirm the

 

 

 

 

TCP/IP settings are correct.

Next Step

 

 

 

Is the IP Address entered

Ö

 

 

Ø

 

 

and valid? Are the Gateway

 

 

 

 

 

 

 

and Subnet settings cor-

 

 

 

 

rect?

 

 

 

 

 

 

 

 

3

Reboot this equipment.

 

 

The settings are not binding, con-

 

Check the NIC Configura-

Next Step

Ö

tact your service representative.

 

tion page that prints out. Are

Ø

 

 

 

 

 

the TCP/IP settings correct?

 

 

 

 

 

 

 

 

4

Try to ping this equipment

 

Next Step

 

 

again. Did this equipment

End

 

 

Ø

 

 

respond to the ping?

 

 

 

 

 

 

 

 

 

 

 

5

Can you ping this equip-

 

 

Contact your local network spe-

 

ment from any other com-

 

 

cialist for a valid IP address for

 

puter within the same

Next Step

 

this equipment.

 

network? If not, this equip-

Ö

 

 

Ø

 

 

ment might have an IP

 

 

 

 

 

 

 

Address that is out of range

 

 

 

 

or invalid.

 

 

 

 

 

 

 

 

6

Can you ping to another

 

 

Check the computer’s protocol

 

computer within the same

Next Step

Ö

settings to make sure the gate-

 

network?

Ø

way and subnet settings are cor-

 

 

 

 

 

 

rect.

 

 

 

 

 

7

If you have customized the

 

 

The NIC is faulty or improperly

 

device name, you can

 

 

installed. Contact your service

 

check if the NIC is func-

 

 

representative.

 

tional by restoring the

 

 

 

 

default settings. When this

Next Step

Ö

 

 

equipment automatically

Ø

 

 

 

 

 

reboots and a NIC Configu-

 

 

 

 

ration page prints, does the

 

 

 

 

device name include the

 

 

 

 

NIC’s Unit Serial Number?

 

 

 

 

 

 

 

 

Equipment Detection and Printing Check 53

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Toshiba GA-1191 manual Cannot ping this equipment

GA-1191 specifications

The Toshiba GA-1191 is a standout model in Toshiba’s lineup of home appliances, specifically designed for efficiency and convenience. This versatile home appliance is primarily recognized for its all-in-one capabilities, making it a valuable asset for many households.

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