Others

Troubleshooting

Before calling a service technician, please check the following table for a possible cause of the symptoms and some solutions.

Symptoms

Solutions

 

 

DVD/VCR

Page

 

• Make sure the power cord is plugged in.

5

 

DVD/VCR does not operate.

• Try another AC outlet.

• Unplug unit, then plug it back in.

5

 

 

• Select the DVD or VCR mode before operating.

30,42

 

 

 

 

 

 

• Antenna connection is not correct or antenna cable is disconnected.

14~17

 

 

• The video channel is not in the correct position or the TV is not set to the video

22

 

No picture.

channel 3 or 4.

 

 

• Check the unit is connected correctly.

14~19

 

 

• The video input selector of the TV is not set to VIDEO. Set to VIDEO (or

 

equivalent).

 

 

 

• Channel is set to the external mode.

No sound.

• Check the unit is connected correctly.

14~19

 

• Check the input selector of the amplifier is set properly.

 

• The unit is in the Special playback mode.

31,44

 

 

 

 

 

 

• Aim the remote control at the remote sensor.

 

 

The remote control does not function.

• Operate within Approx. 7 Meters or reduce the light in the room.

 

 

• Clear the path of the beam.

13

 

 

• The batteries are weak. Replace the batteries.

 

 

 

 

 

• Check the batteries are inserted correctly.

 

 

 

 

 

 

No Cable TV reception.

• Check all Cable TV connections.

16,17

 

• Station or Cable TV system problems, try another station.

 

 

 

 

 

 

 

 

VCR

TV recording does not work.

• The erase prevention tab of the video cassette is broken off.

29,34

 

• The unit is in the external input mode.

 

 

 

 

 

 

 

 

Timer recording does not work.

• The time is not set correctly.

24~26

 

• The recording start/end time is not set correctly.

37

 

 

• The TIMER REC has not been pressed ( is not lit).

37

 

 

 

 

 

 

• Tracking adjustment beyond range of automatic tracking circuit. Try Manual

31

 

Noise bars on screen.

tracking adjustment.

31

 

• Video heads are dirty.

 

 

 

 

• The tape is worn or damaged.

 

 

 

 

 

DVD

Display is not shown in your language.

• Select proper language in the menu options.

60

 

 

 

 

 

 

• No disc is inserted.

42

 

Playback doesn’t start.

• The disc may be dirty. Clean up the disc.

7

 

 

• The unit cannot play DVD-ROMs, etc.

8

 

Stopping playback, slow-motion play, repeat

 

 

 

play, or memory play, etc. cannot be

• Some discs may not do some of the functions.

 

performed.

 

 

 

 

 

 

 

No picture, or the screen is blurred or divided

• The PROGRESSIVE scan is “On” although the unit is connected to a TV

63

 

into two parts.

via the VIDEO OUT or the S-VIDEO OUT jack.

 

 

 

 

 

 

No 4:3 (16:9) picture.

• The setup does not match your TV.

60

 

 

 

 

 

No on-screen display.

• Select Display to “On”.

61

 

 

 

 

 

No surround sound.

• The setup does not match your stereo system.

20

 

 

 

 

 

The unit or remote operation key is not

• Turn off the unit and unplug the AC power cord for several minutes, then replug it.

 

functioning.

 

 

 

 

Playback does not start when the title is

• Check the Parental setup.

62,64

 

selected.

 

 

 

 

 

 

 

 

Audio soundtrack and/or subtitle language

• Multilingual language is not recorded on the DVD disc.

50,51

 

is not changed when you play back a DVD.

 

 

 

 

 

 

 

 

No subtitle.

• Some discs have no subtitles.

51

 

• Subtitles are cleared. Press SUBTITLE.

 

 

 

 

 

 

 

Angle cannot be changed.

Multi-angles are not recorded on the DVD disc.

49

 

 

 

 

 

“X” appears on the screen.

• The function is prohibited with the unit or the disc.

44

 

 

 

 

 

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Toshiba HI-FI SQPB owner manual Troubleshooting, Symptoms Solutions