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Toshiba IP Business Communication System manual Choices to Meet Every Need, LVMU1A, Gvph, Mas

Models: IP Business Communication System

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Choices to Meet Every Need

From small to large, basic to sophisticated, from an integrated

circuit card to a rack-mountable network server, you’ll find a

Stratagy voice mail solution designed to cost-effectively meet

your company’s specific needs. Since Stratagy is expandable, your

investment will be protected as your voice processing needs change.

LVMU1A, GVPH, iES16, and iES32 models seamlessly integrate your voice message processing on a single printed circuit card inside your Strata CIX system—with no need for external connections, standard telephone ports, or separate power backup systems.

ES48 and ES96R2 server-based models are available ranging in size from an 8-port desktop to a 96-port rack-mountable chassis. Each platform is designed for incremental expansion that accepts one or more Intel PCI peripheral boards in which to support voice and fax applications.

Strata Media Application Server (MAS) available in 8-port or 32-port models, supports voice processing and all value-added applications integrated within one platform that connects to the Strata CIX via Ethernet. Applications include Auto Attendant, Voice Mail, Automated Speech Recognition (ASR), Text-To-Speech, Unified Messaging, Interactive Voice Response (IVR), Automatic Call Distribution (ACD), ACD Reporting, Toshiba-approved 3rd party CTI applications, Info Manager® Web-based telephone applications, FeatureFlex® adaptability tools, and browser-based system administration.

Powerful Applications Delivered to Your Desktop

You can add optional features to your Stratagy ES voice mail

system to further customize your application.

Unified Messaging—allows you to access all your critical com- munications from a single screen, including voice, e-mail, and fax messages.

Fax Applications—stores inbound faxes in your mailbox and allows them to be printed, forwarded, or displayed on your PC screen. Fax On Demand and Fax Back enable users to receive printed information. Fax Broadcast lets you instantly transmit any fax document to multiple recipients.

Text-To-Speech—enables any touch-tone telephone to audibly read e-mail messages to you, providing easy access to e-mail when you don’t have access to your computer or the Internet.

Speech Recognition—processes voice commands, making communication easy and intuitive. Callers can quickly access information or a specific person’s extension.

Interactive Voice Response—enables Toshiba Authorized Software Developers to create custom IVR applications.

SPECIFICATIONS

LVMU1A

Minimum 2 ports, expandable to 8 ports via licensing upgrade. Message storage 40 hours. 360 mailboxes. On board remote access modem.

GVPH

Strata CIX40 Voice Mail, Auto Attendant, Voice Mail, Soft Keys, Call Monitor.

iES16

Minimum 4 ports, expandable to 16 ports via electronic upgrade. Message storage 100 hours. Internal (soft) remote access modem.

iES32

Minimum 4 ports, expandable to 32 ports via electronic upgrade. Message storage 600 hours. Internal (soft) remote access modem.

ES48

Minimum 4 ports, expandable to 48 ports by adding voice boards. Message storage 2,000 hours.

ES96

Minimum 4 ports, expandable in 4 or 12-port increments to 96 ports by adding voice boards. Message storage 2,000 hours.

MicroMAS

Minimum configuration 2 ports, expandable in 2-port increments to 8 ports. Up to 8 HMP-based or Dialogic hardware-based ports

 

assigned as either 8 voice mail ports, 8 ACD ports, or 4 voice mail ports and 4 ACD ports. Voice mail message storage 5,000 hours.

MAS

Minimum 4 ports, expandable to 32 ports. Up to 32 HMP ports assigned as either 32 Voice mail ports, 32 ACD ports, or16

 

voice mail ports and 16 ACD ports. Voice Mail message storage 5,000 hours.

Mailbox Capacity

Unlimited (100 million possible mailbox numbers in software – limited only by hard drive capacity) on all models except LVMU.

 

 

Toshiba America Information Systems, Inc., Telecommunication Systems Division

9740 Irvine Blvd., Irvine, CA 92618-1697 (949) 583-3700 www.telecom.toshiba.com

© 2008 Toshiba America Information Systems, Inc. All product, service and company names are trademarks,

registered trademarks or service marks of their respective owners. Information including without limitation specifications, availability, content of services, and contact information is subject to change without notice.

Literature Order #: TSD-CIX-BR-VMB-DS-VC/4500137

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Toshiba IP Business Communication System Choices to Meet Every Need, Powerful Applications Delivered to Your Desktop, Gvph
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IP Business Communication System specifications

Toshiba IP Business Communication System (IPBCS) is a state-of-the-art telecommunications solution designed to meet the diverse communication needs of businesses today. This robust system integrates voice, data, and video communications, ensuring seamless connectivity and enhancing collaboration among teams.

One of the primary features of the Toshiba IPBCS is its scalability. It caters to organizations of varying sizes, from small businesses to large enterprises. With the ability to expand as a company grows, users can easily add new lines and features without significant infrastructure changes. This flexibility makes it a cost-effective solution that evolves alongside the business.

The Toshiba IPBCS incorporates advanced VoIP (Voice over Internet Protocol) technology, which allows for high-quality voice calls over the internet. This feature not only improves communication clarity but also reduces telephone costs by using existing internet connections. Additionally, the system supports multiple communication methods, including traditional phone lines and mobile integration, ensuring that users can connect in the manner most convenient for them.

Another significant aspect of the Toshiba IPBCS is its user-friendly interface. The system provides intuitive features like call forwarding, voicemail-to-email capabilities, and unified messaging. This centralizes communication, allowing users to manage messages across various platforms from a single interface.

Security is a crucial consideration for any communication system, and Toshiba has equipped the IPBCS with advanced security features. End-to-end encryption ensures that sensitive communications remain private, while firewall and intrusion detection systems safeguard against potential breaches.

Collaboration tools are integral to the Toshiba IPBCS. The platform supports video conferencing, allowing teams to engage in face-to-face interactions regardless of their geographical locations. This is particularly beneficial in today's remote working environment, fostering team cohesion and productivity.

Moreover, the Toshiba IPBCS allows for seamless integration with various applications and services. This includes CRM systems, productivity tools, and cloud services, enabling companies to streamline operations and enhance workflow efficiency.

In summary, the Toshiba IP Business Communication System is a comprehensive solution that marries flexibility, advanced technology, and user-focused design. With its scalability, security features, and collaboration capabilities, it empowers organizations to communicate effectively and adapt to the evolving business landscape. Whether handling internal communications or customer interactions, Toshiba's IPBCS positions businesses for success in a connected world.